CRM Business Analyst Intern - The Toro Company
About The Position
The 2027 Summer Internship Program will run from May 17, 2027, through August 6, 2027. Candidates must be available to start on May 17 and participate through the duration of the program. Applicants must be legally authorized to work in the United States. We are unable to sponsor or take over sponsorship of a school/employment or any other visa, regardless of expiration date, now or in the future. The Toro Company (TTC) has delivered market-leading, innovative products and outstanding customer care for more than 100 years. With over 11,000 employees worldwide, TTC is headquartered in Bloomington, Minnesota, USA. Our company designs and manufactures turf maintenance equipment; turf irrigation systems; landscape and lighting products; snow and ice management solutions; agricultural irrigation systems; rental, specialty and underground construction equipment; and residential turf and snow equipment. We market and sell TTC products worldwide through a network of distributors, dealers, mass retailers, hardware retailers, equipment rental center and home centers—as well as online direct to end users. The CRM Business Analyst Intern will assist higher level team members to define requirements, write development specifications, develop solutions, and test. This includes performing repeatable processes within Salesforce like user setup, configurations, flows, and data analytics, etc.
Requirements
- Majoring in business and / or data analytics.
- Business process and data analytics skills related to Customer Relationship Management (CRM) processes of marketing, sales, and customer care.
- Strong desire to learn, collaborate, and effectively communicate in a team setting while achieving a common goal.
- Ability to stay organized and able to use Microsoft Office programs without much direction.
Nice To Haves
- Completed junior-level courses preferred.
- Knowledge of a CRM Salesforce like platform and admin related work.
Responsibilities
- Attend daily team stand up and weekly team meetings
- Take ownership of service requests in our ITIL system for related to work listed above
- Provide progress updates during team meetings
- Reach out to team members when help is needed
- Keep the service requests updated with details and documentation
- Work with the team to perform removal of technical dept/obsolete design elements
Benefits
- Competitive pay
- Casual, corporate environment
- 8 hours of paid time to volunteer in the community
- Flexible schedule during the summer
- Competitive compensation with an anticipated hourly rate of $20–$24
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
Associate degree
