CRM and Outbound Systems Architect - Contract

Clarvos LLC•*, VA, VA

4d•Remote

About The Position

We are looking for a contract-based CRM & Outbound Systems Architect to build and operationalize our outbound infrastructure. This person will design and implement the systems, workflows, integrations, automations, and reporting needed to support a scalable outbound motion using HubSpot, Apollo, and related GTM tools. The role is focused on creating a sustainable system that the internal team can independently manage and evolve after implementation.

Requirements

5+ years in Revenue Operations, Sales Operations, CRM Architecture, or GTM Systems.
Proven expertise in HubSpot administration and workflow automation.
Experience in integrating HubSpot with Apollo and related outbound tools.
Strong understanding of outbound sequencing, sales workflows, and pipeline operations.
Experience building outbound infrastructure that supports forecasting and reporting.
Strong understanding of email deliverability and domain protection best practices.
Experience configuring SPF, DKIM, DMARC, inbox rotation, and sending infrastructure.
Familiarity with GDPR, CAN-SPAM, and outbound compliance standards.
Experience with tools such as Zapier, Make, Workato, Clay, Outreach, Salesloft, Smartlead, Instantly, or similar platforms.
Strong process design and documentation skills.
Ability to build systems that internal teams can maintain post-engagement.

Responsibilities

Integrate HubSpot with Apollo and other sales, marketing, enrichment, and reporting platforms
Build scalable workflows and automations across prospecting, sequencing, routing, attribution, reporting, and pipeline management
Design and configure CRM structure, field mapping, lifecycle stages, deduplication, and governance
Evaluate, recommend, and implement tools or middleware needed to support the outbound infrastructure.
Create clear documentation of systems, workflows, and operational processes for long-term internal adoption and management.
Design the end-to-end outbound workflow from prospect sourcing through pipeline creation and forecasting.
Build systems to support: Lead sourcing, Enrichment, Segmentation, Sequencing, Routing, Engagement tracking, Attribution, Pipeline stage management, Forecasting inputs
Integrate and optimize outbound sales sequences across Apollo and related tools.
Develop workflows that support scalable outreach relative to TAM and GTM objectives.
Create reporting and dashboards for outbound activity, pipeline generation, conversion tracking, and forecasting.
Train internal stakeholders on workflows, systems, and reporting processes to ensure adoption and continuity.
Establish outbound best practices that safeguard domain health and maintain a strong sender reputation.
Configure and monitor: Domain warming, Inbox rotation, Sending limits, SPF, DKIM, and DMARC, Bounce handling, Unsubscribe management
Recommend sequencing strategies that balance outreach scale, personalization, and deliverability.
Track and monitor deliverability and outbound performance metrics.
Ensure outbound systems and workflows comply with GDPR, CAN-SPAM, and related data privacy and outreach regulations.
Implement compliant processes for consent management, suppression handling, and unsubscribe workflows.
Establish operational safeguards around CRM hygiene, data usage, and outbound governance.
Provide guidance on compliant outbound practices while supporting pipeline growth objectives.