CRM Administrator

Becker Morgan Group, Inc • Salisbury, MD

1d

About The Position

Basic Function: We are seeking a meticulous CRM Administrator to support our dynamic marketing and business development team. This role will help facilitate day-to-day operations, including Customer Relationship Management (CRM) system maintenance, quality assurance, and quality control, and coordinating administrative tasks.

Requirements

• Detail oriented and highly organized.
• Database/CRM experience, preferably Unanet CRM by Cosential or Deltek Vantagepoint CRM.
• Strong written and verbal communication skills.
• Basic proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Ability to multitask and prioritize in a fast-paced environment.
• Eagerness to learn and grow in the administrative, business development and/or marketing fields.
• Consistently demonstrate professional, positive, and approachable demeanor and discretion.
• Associate’s or Bachelor’s degree in Business Administration, Communications, Marketing, or a related field preferred but not required; equivalent professional experience will also be considered.
• Minimum of 2 years of experience in CRM administration, database management, marketing/business development support, or an administrative role preferred.

Responsibilities

• Maintain and update the firm’s CRM system with client and project information.
• Data entry, constantly working to ensure accuracy and consistency.
• Coordinate opportunity tracking and pipeline follow-up.
• Ensure proposal accuracy and quality prior to submission.
• Update and maintain department master spreadsheets and templates.
• Help gather and organize data for reports, presentations, and analysis.
• Assist in organizing department files.
• Other administrative tasks may be requested by the marketing and business development team.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees