Critical Operations Technician - Data Centers

Prime Data Centers•McClellan Park, CA
•$34 - $40•Onsite

About The Position

The Critical Operations Technician (COT) is a front-line responder responsible for hands-on troubleshooting and operation of electrical and mechanical equipment in a data center. Equipment includes standby diesel generators, switchboards and switchgear, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. The COT follows processes designed to maximize customer uptime cost-effectively, identify and repair data center problems quickly, ensure contractors deliver quality services, and meet internal customer demands. This is an onsite role at a data center in McClellan Park, California, reporting to the Critical Facilities Manager. The position is non-exempt and hourly, with eligibility for overtime. Available schedules are 12-hour day shifts (7:00 a.m.–7:00 p.m.) or night shifts (7:00 p.m.–7:00 a.m.), with occasional coverage of other shifts. Technicians work three- and four-day workweeks.

Requirements

  • Two or more years of technical training, military training, or workplace equivalency.
  • Background in IT, electrical, and/or mechanical areas.
  • Understanding of data center mechanical, electrical, and fire/life-safety systems, including electrical distribution and layout, transformers, PLCs, generators, switchgear, UPS systems, STSs, ATSs, PDUs, chilled-water systems, CRAC/CRAHs, and pre-action sprinkler systems.
  • Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, related compliance issues, and building codes concerning fire/life safety.
  • Current knowledge of industrial safety best practices, including lockout/tagout, arc-flash protection, OSHA requirements, and state regulations.
  • Ability to walk job sites over uneven terrain, work at heights and from ladders, regularly lift or move up to 49 pounds, participate in group lifts of 50 pounds or more, and reach and stretch to position equipment and fixtures while maintaining balance; reasonable accommodations are expected.

Nice To Haves

  • Two or more years of work experience in a data center environment or equivalent.

Responsibilities

  • Operate and maintain mechanical, electrical, emergency generator, and fire/life-safety equipment within the data center.
  • Troubleshoot facility events within internal SLAs.
  • Perform root cause analysis of equipment failures.
  • Follow safety procedures while performing work.
  • Work 12-hour shifts on three- and four-day workweeks, days or nights.
  • Take daily operational readings of mechanical and electrical equipment during routine rounds, including temperatures, voltages, and currents.
  • Monitor the facility through the Building Management System (BMS), including logging, reporting, and trending critical information.
  • Use the internal CMMS to manage building workflows and spare-part inventory.
  • Supervise contractors performing servicing or preventive maintenance.
  • Comply with physical security procedures and policies.
  • Drive innovation while reducing facility operational costs.

Benefits

  • Competitive hourly pay of $34–$40.
  • Performance bonus program.
  • 401(k), fully vested upon enrollment, with up to a 4% employer match.
  • Employer-paid employee premiums for medical, dental, vision, life insurance, and disability coverage.
  • Paid time off and sick time.
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