Critical Infrastructure Electrical Engineer, Field Engineering

Amazon • Wink, TX

1d • Hybrid

About The Position

AWS Infrastructure Services is responsible for the design, planning, delivery, and operation of all AWS global infrastructure, ensuring the cloud runs smoothly. This involves supporting all AWS data centers and the associated servers, storage, networking, power, and cooling equipment. The role requires collaboration with a diverse team of engineers, specialists, and managers to address complex challenges in the supply chain and deliver services with the highest standards of safety and security at the lowest possible cost. The team fosters an inclusive culture that encourages bold ideas and empowers employees to see them through to completion.

As an Amazon Critical Infrastructure Engineer, you will provide full life-cycle support for AWS Data Centers, from initial design through site improvement and maintenance. You will serve as the primary engineering resource for your region, offering technical advice and engaging with various teams to troubleshoot failures, conduct Root Cause Analysis (RCA), and create Corrective Action (CA) documentation. You will also support operational issues through training and procedure reviews, and contribute to conceptual designs for data center upgrades to enhance capacity, availability, efficiency, and sustainability. Additionally, you will interface with internal teams such as data center operations, design engineering, server hardware, and environmental health and safety to promote consistent and reliable service delivery. The role involves developing innovative solutions, managing concurrent projects across multiple regions, leading engineering audits with on-site visits, and acting as a resident engineer during new construction, supporting construction, commissioning, and turnover.

Requirements

• Bachelor's degree in Electrical Engineering or a related field
• Bachelor’s Degree in Electrical Engineering or equivalent experience
• 3+ cumulative years of experience with industrial, municipal, or commercial engineering including but not limited to the following sectors: data centers, power generation, oil/gas facilities.
• Possess Strong Engineering Judgement and are able to provide recommendations despite uncertainty/ambiguity.
• Possess excellent communication and writing skills, attention to detail, maintain high quality standards Organized and have the ability to set priorities and meet deadlines and budget
• Possess leadership and problem-solving skills
• Are detail and data oriented
• Have experience solving problems with engineered solutions.
• Have experience managing engineering projects and consultants.
• Build trust and relationships with different stakeholders (e.g., Operations, Controls, Construction, Design, Commissioning, Product Managers, Technical Program Managers, ).
• Are adaptable and inclined to get into the field to see things up close.
• Excited about a mix of office and field work.

Nice To Haves

• Basic understanding of both mechanical and/or electrical equipment/design related to data centers (Including but not limited to: uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, fans, air economizers, water treatment, etc...)
• Direct experience with the design, construction, operation, or maintenance of mission critical facilities, especially data centers.
• Experience as resident engineer or hands-on (in the field) design consultant or owner’s engineer.
• Experience reading and interpreting, construction drawings, specifications, submittal documents, and applicable building codes.
• Ability to carry design concepts through exploration, development, and into deployment/mass production
• Possess data analytics skills, data querying skills/language, scripting, and comfort with working in vast amounts of data in new and evolving environments

Responsibilities

• Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.
• Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.
• Own the conceptual design for existing data center upgrades and design-solutions, which add capacity, improve availability, increase efficiency and sustainability.
• Interface with internal data center operations team, data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.
• Develop innovative solutions for AWS’s data centers.
• Work on concurrent projects, sometimes in multiple geographical regions.
• Initiate and lead engineering audits including on-site visits within Amazon’s data centers. Produce reports outlining risks with recommended mitigations and remediations.
• Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level