Critical Facility Technician II, HVAC
About The Position
The Critical Facility Technician II, HVAC is a hands-on mission-critical technician responsible for operating, maintaining, troubleshooting, and documenting mechanical infrastructure in a data center or similar critical-environment facility. This role supports high-availability operations where cooling, environmental controls, safety practices, and procedural discipline protect the critical load. The Level II technician performs preventive and corrective maintenance, responds to alarms and emergent issues, supports approved MOP/SOP/EOP execution, coordinates with vendors, and escalates risks to site leadership or senior technicians when required.
Requirements
- Critical-environment judgment: understands that small actions can affect uptime, customer load, and site availability.
- Procedural discipline: follows approved MOPs/SOPs/EOPs and escalates when conditions change.
- Troubleshooting ability: can diagnose mechanical, controls, and supporting electrical issues within level of experience and escalate appropriately.
- Ownership: completes work accurately, documents thoroughly, and communicates status and risk.
- Teamwork: supports senior technicians, vendors, and operations leadership while continuing to build technical depth.
- Customer focus: works professionally in a high-security, high-expectation data center environment.
- Ability to work in mechanical rooms, rooftops, data halls, exterior yards, and active construction or maintenance environments.
- Ability to lift, carry, push, and pull tools, parts, and equipment as required by site policy.
- Ability to stand, walk, climb ladders, kneel, bend, and work in hot, cold, noisy, or confined environments as needed.
- Ability to wear required PPE and comply with all safety and security requirements.
Responsibilities
- Operate, maintain, troubleshoot, and document mechanical infrastructure in a data center or similar critical-environment facility.
- Perform preventive and corrective maintenance.
- Respond to alarms and emergent issues.
- Support approved MOP/SOP/EOP execution.
- Coordinate with vendors.
- Escalate risks to site leadership or senior technicians when required.
Benefits
- Comprehensive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
