Critical Facility Engineer

BGIS•ND, ND
•Onsite

About The Position

BGIS is seeking a Critical Facility Engineer to join its team in Harwood, North Dakota. The role maintains mechanical, electrical, and control systems in a critical-environment data center. The engineer delivers timely, high-quality client service while supporting sustainable data-center maintenance and demonstrating BGIS values in communication with clients and team members. The position focuses on maintaining critical facility systems efficiently and without business disruption, completing work in accordance with safety procedures, inspecting facilities and equipment, troubleshooting problems, and supporting repairs and upgrades. It also involves coordinating vendors and contractors, handling work orders and supplies, responding to emergency calls, and escalating issues to the Critical Environment Facility Manager.

Requirements

  • High school diploma or equivalent.
  • Two years of experience in a similar working environment; HVAC or electrical knowledge is helpful.
  • One year of experience in a specific Critical Environments position.
  • Knowledge of mechanical, electrical, and life-safety systems and equipment typically used in critical environments.
  • Ability to troubleshoot controls, electrical systems, and mechanical systems.
  • Familiarity with PLC controls and industrial automation systems.
  • Ability to work independently, manage time effectively, and contribute positively to teamwork.
  • Strong problem-solving skills and attention to detail.
  • Excellent verbal and written communication, documentation, and client-service skills.
  • Knowledge of critical-facility procedures and their use and development.
  • Ability to prioritize and complete work in a timely manner.
  • Ability to navigate, operate, and understand computerized maintenance management systems, building automation systems, emergency power monitoring systems, and fire alarm systems.
  • Ability and willingness to travel regionally.
  • Valid driver's license and reliable personal transportation for on-site responses, meetings, and job visits away from the office; transportation for meetings and job visits is reimbursed.
  • Ability to walk jobsites in uneven terrain.
  • Ability to respond to off-hour emergency calls.

Nice To Haves

  • Knowledge of Microsoft Office Suite, including Word, Excel, and Outlook.
  • SharePoint and Power BI experience.
  • Working-at-heights training or certification.

Responsibilities

  • Maintain positive and professional working relationships with internal and external clients.
  • Complete client service requests and work orders accurately and on time.
  • Respond to emergency calls, including off-hour calls.
  • Perform maintenance to maximize system efficiency without disrupting business operations.
  • Complete routine maintenance in accordance with BGIS Safety Policy and Procedures.
  • Inspect buildings, grounds, and equipment for unsafe or malfunctioning conditions.
  • Troubleshoot systems, evaluate their condition, and recommend upgrades.
  • Order parts and supplies for maintenance and repairs.
  • Request proposals for outsourced work.
  • Monitor vendors and contractors to ensure their work meets BGIS and client standards.
  • Escalate issues to the Critical Environment Facility Manager as needed.
  • Contribute to other key initiatives as assigned.

Benefits

  • Medical, dental, vision, and prescription coverage.
  • Health savings account.
  • Healthcare and dependent-care flexible spending accounts.
  • 401(k) with company match.
  • Paid time off.
  • Paid company holidays.
  • Short-term and long-term disability insurance.
  • Life insurance.
  • Employee assistance program.
  • Tuition reimbursement.
  • Paid parental leave.
  • Gym membership discount.
  • Team member referral bonus.
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