Critical Facilities Technician

Salute Inc.•Lithia Springs, GA

10d•$0 - $32•Hybrid

About The Position

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Critical Facilities Technician to join our team and drive our relationships with hyperscale clients to new heights. The Critical Facilities Technician is responsible, as part of a team, for ensuring that all cooling, mechanical, and supporting infrastructure—particularly in‑row heat exchangers—operates at peak efficiency to maintain strict thermal conditions for mission‑critical IT equipment. This includes conducting planned preventative maintenance, performing daily corrective work, troubleshooting in‑row cooling systems, and responding to emergent environmental or mechanical issues. The technician regularly interacts with Data Center Operators (DCOs), clients, and vendors while supporting a reliability standard exceeding 99.999% uptime. Although the primary focus is on high‑density in‑row heat exchangers, a foundational understanding of broader data center infrastructure—such as pumps, motors, VFDs, building automation systems, chilled water systems, and air‑handling equipment—is preferred. Additionally, the technician uses event monitoring systems to identify abnormalities and deliver timely notifications and escalations to stakeholders during service-impacting events.

Requirements

High School Diploma and minimum of 1 year HVAC or similar experience
Ability to understanding diagrams and schematics for the mechanical and electrical functions of data center systems
Ability to process Hands/Eye requests as required (i.e. torque wrenches and hand tools, wiring terminal blocks, powered tools)
Mechanical aptitude for installing, maintaining, and/or troubleshooting large commercial and industrial systems
Ability to lift 50lbs or greater
Ability to lift and carry heavy equipment, up to 50lbs.
Ability to climb ladders and multiple flights of stairs to access elevated equipment
Ability to stand for long periods of time in various work environments
Ability to bend, stoop, kneel, and reach for equipment related tasks
Ability to move quickly and efficiently within various work environments to troubleshoot issues or respond to emergencies.
Good hand-eye coordination and dexterity for working with small components and connectors
Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses
Ability to work in environments with a wide variety temperature inside a facility
Capability to work in environments with elevated noise levels while wearing hearing protection
Possession of a valid driver’s license for work-related travel, as required

Nice To Haves

Foundational understanding of broader data center infrastructure—such as pumps, motors, VFDs, building automation systems, chilled water systems, and air‑handling equipment
Knowledge of NEC, NFPA 70 E, NFPA 72, NFPA 25, and building codes
Ability to understand and troubleshoot low voltage control wiring and wiring diagrams
Current knowledge of industrial safety practices
Possess critical thinking and complex problem solving skills
Excellent written and oral communication skills
Microsoft 365 proficiency
Basic customer service principles

Responsibilities

Travels up to 50% as needed for remote site projects
Performs L2 – L5 commissioning checklists as deliverables to the customer
Develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies for Mechanical and Electrical systems
Tests performance of electromechanical assemblies and electronic multimeters
Reads blueprints, schematics, diagrams or technical orders to determine methods and sequences of processes
Inspects equipment for defects, leaks, and potential issues
Installs electrical/mechanical parts and hardware in housings/assemblies with hand tools
Aligns, fits or assembles component parts using hand/power tools
Provides feedback on effectiveness of existing standards and processes
Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades
Collaborates on tracking and completing aggressive preventive and predictive maintenance programs
100% completion of documentation, notification, escalation, tracking and follow up of all incidents and requests
100% accurate and timely submission of timesheet documentation in Field Service
100% fulfillment of contractual expectations as defined by Client SOW specific to scheduled service delivery and revenue expectations
100% completion of required Talent LMS based training courses as assigned
100% adherence to Salute Mission Critical safety standards and best practices
100% adherence to client security/privacy practices and expectations