Critical Facilities Technician

Salute • Lithia Springs, GA

9d • Hybrid

About The Position

The Critical Facilities Technician is responsible, as part of a team, for ensuring that all cooling, mechanical, and supporting infrastructure—particularly in‑row heat exchangers—operates at peak efficiency to maintain strict thermal conditions for mission‑critical IT equipment. This includes conducting planned preventative maintenance, performing daily corrective work, troubleshooting in‑row cooling systems, and responding to emergent environmental or mechanical issues. The technician regularly interacts with Data Center Operators (DCOs), clients, and vendors while supporting a reliability standard exceeding 99.999% uptime. Although the primary focus is on high‑density in‑row heat exchangers, a foundational understanding of broader data center infrastructure—such as pumps, motors, VFDs, building automation systems, chilled water systems, and air‑handling equipment—is preferred. Additionally, the technician uses event monitoring systems to identify abnormalities and deliver timely notifications and escalations to stakeholders during service-impacting events.

Requirements

• High School Diploma and minimum of 1 year HVAC or similar experience
• Ability to understanding diagrams and schematics for the mechanical and electrical functions of data center systems
• Ability to process Hands/Eye requests as required (i.e. torque wrenches and hand tools, wiring terminal blocks, powered tools)
• Mechanical aptitude for installing, maintaining, and/or troubleshooting large commercial and industrial systems
• Ability to lift 50lbs or greater
• Knowledge of NEC, NFPA 70 E, NFPA 72, NFPA 25, and building codes
• Ability to understand and troubleshoot low voltage control wiring and wiring diagrams
• Current knowledge of industrial safety practices
• Possess critical thinking and complex problem solving skills
• Excellent written and oral communication skills
• Microsoft 365 proficiency
• Basic customer service principles
• Job Hazard Assessment Mitigation Awareness
• Hand Protection
• Hearing Protection
• Head Protection
• Eye Protection
• Fall Protection/Ladder Safety
• Electrical Safety
• OSHA30Hour General Industry
• Ability to lift and carry heavy equipment, up to 50lbs.
• Ability to climb ladders and multiple flights of stairs to access elevated equipment
• Ability to stand for long periods of time in various work environments
• Ability to bend, stoop, kneel, and reach for equipment related tasks
• Ability to move quickly and efficiently within various work environments to troubleshoot issues or respond to emergencies.
• Good hand-eye coordination and dexterity for working with small components and connectors
• Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses
• Ability to work in environments with a wide variety temperature inside a facility
• Capability to work in environments with elevated noise levels while wearing hearing protection
• Possession of a valid driver’s license for work-related travel, as required

Nice To Haves

• Foundational understanding of broader data center infrastructure—such as pumps, motors, VFDs, building automation systems, chilled water systems, and air‑handling equipment—is preferred.

Responsibilities

• Travels up to 50% as needed for remote site projects
• Performs L2 – L5 commissioning checklists as deliverables to the customer
• Develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies for Mechanical and Electrical systems
• Tests performance of electromechanical assemblies and electronic multimeters
• Reads blueprints, schematics, diagrams or technical orders to determine methods and sequences of processes
• Inspects equipment for defects, leaks, and potential issues
• Installs electrical/mechanical parts and hardware in housings/assemblies with hand tools
• Aligns, fits or assembles component parts using hand/power tools
• Provides feedback on effectiveness of existing standards and processes
• Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades
• Collaborates on tracking and completing aggressive preventive and predictive maintenance programs
• 100% completion of documentation, notification, escalation, tracking and follow up of all incidents and requests
• 100% accurate and timely submission of timesheet documentation in Field Service
• 100% fulfillment of contractual expectations as defined by Client SOW specific to scheduled service delivery and revenue expectations
• 100% completion of required Talent LMS based training courses as assigned
• 100% adherence to Salute Mission Critical safety standards and best practices
• 100% adherence to client security/privacy practices and expectations

Benefits

• 8 company-paid holidays
• 2 floating holidays
• PTO
• Medical, Dental, and Vision insurance
• Employee Assistance Program
• 401(K) with immediate 100% vesting
• 3% employer match and a 50% match on the next 2% for 401(k)
• HSA
• Mental health resources
• Gym discounts
• Discounted group programs, such as legal services, home & auto insurance, pet insurance, and ID theft protection

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED