Critical Facilities Technician - Data Center
About The Position
The Critical Facilities Technician supports the operation and maintenance of mission-critical infrastructure in a data center environment. The role assists with managing electrical, mechanical, plumbing, and life-safety building systems to maintain performance, reliability, and uptime. Duties include preventative and emergency maintenance, vendor and contractor coordination, support for 24/7 on-call operations, and contributions to procedural development, safety compliance, and long-term infrastructure planning. The work takes place in a highly secure, physically demanding, structured data center that operates 24/7/365. Conditions are loud and temperature-controlled, and the role requires attention to detail and problem-solving to manage and troubleshoot critical equipment during routine operations and emergencies.
Requirements
- High school degree or equivalent.
- At least 3 years of experience as a Critical Facilities/Maintenance Technician in a data center, mission-critical environment, or other relevant setting.
- Knowledge of mechanical or electrical systems.
- Knowledge of construction/project planning, building controls, fire systems, and security systems.
- Knowledge of building automation systems.
- Ability to lift up to 50 pounds and perform regular bending, stooping, climbing, and extended walking or standing.
- Ability to use hand tools.
Nice To Haves
- Technical certification or license in a mechanical, HVAC, or electrical field; military training experience; or experience in another related field.
- Knowledge of CMMS, ticketing, or work-order systems.
- Technical proficiency in planning and scheduling, with strong organizational skills.
- Strong communication skills and the ability to lead coordination meetings and facilitate progress toward scheduled goals.
- Ability to work cooperatively with internal administration groups and negotiate effectively with customers and contractors to reach mutually acceptable terms and conditions.
- Proficiency with MS Excel, MS Word, and MS Project.
- Knowledge of AutoCAD.
Responsibilities
- Assist with operating, inspecting, maintaining, and monitoring mission-critical equipment and data center building systems.
- Support preventative, corrective, and emergency maintenance for electrical, mechanical, HVAC, plumbing, power, and life-safety systems.
- Perform routine inspections, scheduled maintenance, and basic troubleshooting of facility equipment and systems.
- Assist with equipment testing and preventative maintenance, including filter changes, generator testing, and UPS/ATS/STS transfer operations.
- Monitor building systems and report equipment issues, discrepancies, trends, and abnormal conditions to facility management and operations teams.
- Coordinate with vendors and subcontractors on maintenance activities, equipment installations, and service delivery.
- Help maintain maintenance schedules, critical spare-parts inventory, and facility documentation.
- Support operational procedures and programs, including change control, safety compliance, work rules, and standard operating procedures.
- Maintain accurate maintenance records, inspection reports, and operational documentation in company systems.
- Support data center uptime, reliability, and operational-efficiency initiatives.
- Provide on-call support and respond to facility emergencies as required in a 24/7 operational environment.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
