Critical Facilities Technician

Salute • Manassas, VA

2d • Onsite

About The Position

The Critical Facilities Technician works as part of a team to ensure cooling, mechanical, and supporting infrastructure—particularly in-row heat exchangers—operates efficiently and maintains strict thermal conditions for mission-critical IT equipment. The role includes planned preventive maintenance, daily corrective work, troubleshooting in-row cooling systems, and responding to emergent environmental or mechanical issues. The technician interacts regularly with Data Center Operators, clients, and vendors while supporting a reliability standard exceeding 99.999% uptime. A foundational understanding of broader data center infrastructure, including pumps, motors, VFDs, building automation systems, chilled water systems, and air-handling equipment, is preferred. The role also uses event monitoring systems to identify abnormalities and provide timely notifications and escalations during service-impacting events. The position is based in the Dulles, Virginia area, with travel of up to 50% as needed for remote-site projects. Day and night shifts are available.

Requirements

• High school diploma.
• At least 1 year of HVAC or similar experience.
• Ability to understand diagrams and schematics for the mechanical and electrical functions of data center systems.
• Ability to process hands-on requests, including use of torque wrenches and hand tools, wiring terminal blocks, and powered tools.
• Mechanical aptitude for installing, maintaining, and/or troubleshooting large commercial and industrial systems.
• Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and building codes.
• Ability to understand and troubleshoot low-voltage control wiring and wiring diagrams.
• Current knowledge of industrial safety practices.
• Critical thinking and complex problem-solving skills.
• Excellent written and oral communication skills.
• Microsoft 365 proficiency.
• Basic customer service principles.
• Job Hazard Assessment Mitigation Awareness.
• Awareness of hand, hearing, and head protection; eye protection; fall protection and ladder safety; and electrical safety.
• OSHA 30 Hour General Industry.
• Ability to lift and carry equipment weighing up to 40 pounds.
• Ability to climb ladders and multiple flights of stairs to access elevated equipment.
• Ability to stand for extended periods in various work environments.
• Ability to bend, stoop, kneel, and reach for equipment-related tasks.
• Basic physical fitness to respond quickly to emergencies and navigate areas quickly.
• Ability to move quickly and efficiently through work environments to troubleshoot issues or respond to emergencies.
• Good hand-eye coordination and dexterity for working with small components and connectors.
• Clear vision, with or without correction, to perform detailed and precise tasks while wearing safety glasses.
• Ability to differentiate between color-coded warning signs, labels, and cables.
• Ability to work in a wide variety of facility temperatures, outdoors in varied weather including extreme temperatures, rain, or snow, and in elevated noise levels while wearing hearing protection.
• Valid driver’s license for work-related travel, as required.

Nice To Haves

• Foundational understanding of broader data center infrastructure, including pumps, motors, VFDs, building automation systems, chilled water systems, and air-handling equipment.

Responsibilities

• Travel up to 50% as needed for remote-site projects.
• Perform L2–L5 commissioning checklists and deliver them to the customer.
• Develop approaches to minimize operational costs, improve efficiency, and implement new strategies for mechanical and electrical systems.
• Test the performance of electromechanical assemblies and use electronic multimeters.
• Read blueprints, schematics, diagrams, and technical orders to determine methods and sequences of processes.
• Inspect equipment for defects, leaks, and potential issues.
• Install electrical and mechanical parts and hardware in housings or assemblies using hand tools.
• Align, fit, or assemble component parts using hand or power tools.
• Provide feedback on the effectiveness of existing standards and processes.
• Work with contractors and consultants to review quality assurance for system expansions, corrections, and upgrades.
• Collaborate on tracking and completing preventive and predictive maintenance programs.
• Conduct planned preventive maintenance and daily corrective work; troubleshoot in-row cooling systems and respond to emergent environmental or mechanical issues.
• Use event monitoring systems to identify abnormalities and notify or escalate issues to stakeholders during service-impacting events.
• Interact with Data Center Operators, clients, and vendors in support of reliable data center operations.

Benefits

• 8 company-paid holidays, 2 floating holidays, and PTO.
• Medical, dental, and vision insurance, with enrollment available starting on Day 1; coverage begins the first of the month following 30 days of employment.
• Employee Assistance Program available to all employees.
• Employer-supported 401(k) with immediate 100% vesting, a 3% employer match, and a 50% match on the next 2%.
• Health Savings Account (HSA).
• Mental health resources.
• Gym discounts.
• Discounted legal services, home and auto insurance, pet insurance, and identity theft protection.
• Discounted group life and AD&D insurance.
• Discounted group short- and long-term disability insurance.
• Parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED