About The Position

As a Critical Facilities Technician, you will support the operation and maintenance of mission-critical infrastructure within a data center environment. You will assist in managing electrical, mechanical, plumbing, and life-safety building systems to ensure performance, reliability, and uptime. The position includes preventative and emergency maintenance, coordination with vendors and contractors, and support for 24/7 on-call operations. You will also contribute to procedure development, safety compliance, and long-term infrastructure planning. This is a second-shift schedule working Wednesday through Friday: two 13.5-hour shifts and one 13-hour shift. The data center is a highly secure, structured, physically demanding environment with loud noise, controlled temperatures, and 24/7/365 uptime requirements. The role requires close attention to detail and problem-solving while operating and troubleshooting critical equipment.

Requirements

  • High school degree or equivalent.
  • At least 3 years of experience as a Critical Facilities/Maintenance Technician in a data center or mission-critical environment, or other relevant experience.
  • Knowledge of mechanical or electrical systems.
  • Ability to work in a physically strenuous environment, including lifting up to 50 pounds, bending or stooping, climbing, and walking or standing for long periods.
  • Ability to use hand tools.

Nice To Haves

  • Technical certification or license in a mechanical, HVAC, or electrical field; military training experience; or experience in another related field.
  • Knowledge of construction/project planning, building controls, fire systems, and security systems.
  • Knowledge of building automation systems.
  • Knowledge of CMMS, ticketing, or work-order systems.
  • Technical proficiency in planning and scheduling, with strong organizational skills.
  • Strong communication skills and ability to lead coordination meetings and facilitate progress toward scheduled goals.
  • Ability to cooperate with internal administration groups and negotiate effectively with customers and contractors to reach mutually acceptable terms and conditions.
  • Proficiency with MS Excel, MS Word, and MS Project.
  • Knowledge of AutoCAD.

Responsibilities

  • Assist with operating, inspecting, maintaining, and monitoring mission-critical equipment and data center building systems.
  • Support preventative, corrective, and emergency maintenance for electrical, mechanical, HVAC, plumbing, power, and life-safety systems.
  • Perform routine inspections, scheduled maintenance, and basic troubleshooting of facility equipment and systems.
  • Assist with equipment testing and preventative maintenance, including filter changes, generator testing, and UPS/ATS/STS transfer operations.
  • Monitor building systems and report equipment issues, discrepancies, trends, and abnormal conditions to facility management and operations teams.
  • Coordinate with vendors and subcontractors on maintenance activities, equipment installations, and service delivery.
  • Help maintain maintenance schedules, critical spare-parts inventory, and facility documentation.
  • Support change control, safety compliance, work rules, and standard operating procedures.
  • Maintain accurate maintenance records, inspection reports, and operational documentation in company systems.
  • Support data center uptime, reliability, and operational-efficiency initiatives.
  • Provide on-call support and respond to facility emergencies in a 24x7 operational environment.
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