Critical Facilities Manager - Data Center

Wesco•Maryland Heights, MO
•$110,000 - $130,000•Onsite

About The Position

The Critical Facilities Manager leads the daily operations and maintenance of mission-critical infrastructure in a 24x7 data center environment. The role oversees technical staff and vendors to ensure the reliability, safety, and efficiency of electrical, mechanical, plumbing, and life safety systems. It drives preventative and emergency maintenance programs, enforces operational standards, and supports strategic planning to maintain uptime and optimize performance. The manager is also responsible for vendor management, change control, and compliance with safety and operational protocols. The position provides on-site field coordination, supervision, and project management support for data center operations. It manages site staff, critical equipment, maintenance activities, service providers, operational documentation, safety policies, spare parts, reporting, and lifecycle replacement planning. On-call support is required 24x7 as needed. The work takes place in a highly secure, structured data center environment with loud conditions, controlled temperatures, and 24/7/365 uptime demands. The job is physically demanding and requires attention to detail and problem-solving in both routine operations and emergencies. Physical requirements include lifting up to 50 pounds, bending or stooping, repeated long-distance walking, climbing, and extended periods of walking or standing.

Requirements

  • High school degree or equivalent required.
  • At least 5 years of experience as a Critical Facilities Manager or in other relevant experience.
  • Technical proficiency in planning and scheduling, with excellent organizational skills.
  • Strong communication skills and ability to lead coordination meetings and facilitate progress toward scheduled goals.
  • Proficiency with MS Excel, MS Word, and MS Project.

Nice To Haves

  • Bachelor's degree.
  • Technical degree in mechanical, HVAC, electrical, or another related field; military critical equipment training.
  • Knowledge of construction planning, mechanical or electrical systems, building controls, fire systems, and security systems.
  • Knowledge of building automation systems.
  • Electrical or HVAC certification.
  • Ability to work cooperatively with internal administration groups and negotiate effectively with customers and contractors to reach mutually acceptable terms and conditions.
  • Knowledge of AutoCAD.

Responsibilities

  • Provide on-site field coordination, supervision, and project management support for data center operations.
  • Manage a 24x7 site operations team of technical and administrative staff.
  • Manage mission-critical life safety, mechanical, plumbing, and power equipment and systems.
  • Manage preventative and emergency maintenance schedules, procedures, inspections, and activities for building systems and critical equipment.
  • Oversee maintenance providers, subcontractors, and vendors to ensure proper equipment installation and delivery of maintenance services.
  • Troubleshoot emergencies, equipment problems, and technical issues, and organize and oversee resolutions to maintain uptime and operational reliability.
  • Report discrepancies and operational trends to the operations team and clients, and provide technical support regarding redundancy, reliability, maintainability, and cost-saving opportunities.
  • Assist with developing and updating standard practices, Change Control Programs, Method of Procedure (MOP), Standard Operating Procedure (SOP), and Emergency Recovery Procedure (ERP) documentation.
  • Administer onsite Critical Facility Work Rules, vendor onboarding and familiarization, safety inspections, administrative policies and procedures, and Scope of Work standards.
  • Manage spare parts inventory needs, reporting development, and Life Cycle Replacement Strategy planning for critical systems.
  • Provide on-call support 24x7 as required.

Benefits

  • Paid time off.
  • Medical coverage.
  • Dental coverage.
  • Vision coverage.
  • Retirement savings plans.
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