Critical Environments Operator III

CyrusOne Management Services • Fort Worth, TX

3d • Onsite

About The Position

Under the direction of the Sr Facility Manager, this role works as a team member in an Operations & Maintenance organization that provides a variety of O&M services within a 24/7/365 environment. This position is responsible for carrying out maintenance and operations by performing duties personally or as a team member in a Data Center Operations & Maintenance environment. The role ensures the reliability of the critical load and provides operational support for building systems. The Critical Environments Operator III uses and teaches others to use the Computerized Maintenance Management system (CMMS) to track maintenance work, labor hours, and work orders. They coordinate with contractors and vendors, respond to building system alarms with priority to preserve the critical load, and perform equipment and system operational modifications for safe working conditions. The role ensures high standards of workmanship and compliance with company, government, and client policies, procedures, and regulations. Availability for 24/7/365 work and emergency corrective maintenance is required.

Requirements

• Journeyman level skills in electrical, mechanical, HVAC/R disciplines.
• 5+ years working in Tier 2, Tier 3 or Tier 4 Data Center(s) or experience in operations & maintenance and/or building engineering roles.
• Familiarity and knowledge of Work Order Control procedures and Computerized Maintenance Management Systems.
• Experienced with subcontractor and vendor contract management.
• Experienced with managing key performance indicators as provided by Assistant or Chief Engineer.
• Experienced with capacity planning and reporting.
• Able to use hand tools, test equipment, and be knowledgeable of maintenance shop practices, with experience at the Journeyman level for Electrical and Mechanical Equipment and systems.
• Able to respond to equipment alarms, troubleshoot systems through graphic user interfaces on equipment and systems, and understand system operations adequately to be able stabilize system operations while specialized OEM technicians are called to the site.
• Must be able to use personal computers, with emphasis on Microsoft Word®, Excel® programs.
• Demonstrated desire to provide the highest levels of customer service.
• Cheerful and enthusiastic attitude.
• Strong verbal and written communication skills.
• Good problem solving, decision-making skills.
• Strong PC skills including word processing and spreadsheets.
• Ability to learn quickly and develop new product skills independently.
• Ability to manage multiple projects and shifting workloads in a fast-paced environment.
• Knowledge of reflectance, length and decibel loss within test equipment.

Nice To Haves

• Associate’s degree or completion of an electrical or HVAC/R training program.
• Knowledge of Visio, AutoCad a plus.

Responsibilities

• Effectively completing assigned tasks in the Operations & Maintenance program of the Data Center and any non-DC space(s) assigned.
• Knowing and understanding the Owner’s building operations rules for the building(s) under his care.
• Using and teaching others to use the Computerized Maintenance Management system (CMMS) to track all maintenance work, labor hours, Preventative Maintenance work orders, and Reactive Work tickets.
• Using SOPS/MOPS/EOP’s/MMRs as appropriate for site operations and maintenance.
• Providing coordination with contractors and vendors as needed for the effective and safe accomplishment of maintenance and project work.
• Responding to building system alarms, with priority to first preserve the critical load, second minimize equipment or system damage, and third to participate in root cause analysis for prevention of further similar incidents.
• Providing equipment and system operational modifications, such as critical switching, lockout/Tagout, and safe working area set up so that specialty subcontractors may perform assigned or contracted duties while minimizing risk to workers, and protecting the critical load.
• Performing duties to ensure that high standards of workmanship are being met.
• Ensuring awareness of and compliance with Company, government and client policies, procedures and regulations.
• Being available for 24/7/365 work and emergency corrective maintenance or action activities.
• Complying with all Corporation, and EHS requirements and programs.

Benefits

• CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree