Critical Environments Operating Engineer

JLL•Durham, NC
•Onsite

About The Position

The Critical Environments Operating Engineer supports the operation, inspection, and maintenance of critical mechanical and electrical building systems across a multi-building critical portfolio managed by JLL in the Raleigh/Durham Metro area. The role works with a large engineering and facilities team and helps deliver solutions and resolve issues involving data center infrastructure, including UPS systems, medium-voltage electrical systems, generators, and cooling systems, to support continuous and reliable client operations. The position is on-site in Durham, North Carolina, and works a rotating schedule supporting 24/7 operations. The stated schedule is Tuesday through Saturday, 3:00 PM to 11:30 PM. The role may require flexibility for holidays, weekends, PTO coverage, and after-hours emergency response. Visa sponsorship is not provided; candidates must be authorized to work in the United States without sponsorship.

Requirements

  • High school diploma or GED equivalent.
  • At least 2 years of hands-on experience operating and maintaining critical infrastructure, equipment, and systems, including at least 1 year of experience with UPS, emergency generators, switchgear, and chiller plants.
  • Valid state driver's license and ability to pass background, drug/alcohol, and MVR screening.
  • EPA 608/Universal certification.
  • Experience using a Computerized Maintenance Management System (CMMS) and/or Building Management System (BMS), and proficiency in Microsoft Office Suite.
  • Strong verbal and written communication skills.
  • Ability to lift up to 50 lbs, climb ladders up to 30 ft, navigate rooftops, and work flexible shifts including weekends, holidays, and on-call emergencies.
  • Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

  • Trade school education, union training, military service, or college education.
  • Military background such as Army Prime Power, Navy ET/Nuke, Air Force HVAC/Power Pro/Electrician, or related trade schooling.
  • NFPA 70E training.

Responsibilities

  • Maintain, monitor, and perform preventive maintenance on critical mechanical, electrical, and life-safety systems, including HVAC, chillers, CRAC/CRAH, UPS, ATS/STS, PDUs, generators, switchgear, and power distribution.
  • Monitor and adjust refrigeration, chilled water, air conditioning, boiler, and pump/valve systems; record readings and make adjustments as needed.
  • Analyze system operations, diagnose malfunctions, and take corrective action to resolve issues quickly and effectively.
  • Follow departmental protocols for the safe storage, use, and disposal of hazardous materials and maintain a clean, safe workplace.
  • Learn the data center site thoroughly to manage incidents and events that could put critical systems at risk.
  • Manage work orders through a CMMS, coordinate with vendors, and respond to customer-facing tickets.
  • Work rotating shifts supporting 24/7 operations, with flexibility for holidays, weekends, PTO coverage, and after-hours emergency response.

Benefits

  • 401(k) plan with matching company contributions
  • Comprehensive medical, dental, and vision care
  • Paid parental leave at 100% of salary
  • Paid Time Off and company holidays
  • Early access to earned wages through Daily Pay
  • Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health
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