Critical Environments Operating Engineer

JLL•Austin, TX
•Onsite

About The Position

JLL is seeking a Critical Infrastructure / Operating Engineer to support a highly secure, mission-critical financial services environment and a disaster recovery data center with associated office space. The role is responsible for maintaining 100% uptime by operating, maintaining, and repairing building systems, monitoring performance, and managing vendor activities. The engineer provides shift coverage and on-call plant operational support for electrical, HVAC, and building-control systems, and supports the regional Critical Environments Program. The position requires technical expertise in one craft area—Electrical, HVAC, or Central Utility Plant Operations—and multi-skilled ability in other areas. The engineer performs preventive and reactive maintenance, responds to operational and emergency situations, maintains reliable and efficient facility equipment, and provides written reports and logs. The role also involves coordinating with the Critical Operations Team, vendors, project personnel, and the Energy Management team.

Requirements

  • High school diploma or state equivalent.
  • Three years of plant building operating experience; data center experience is preferred, including experience with UPS systems, emergency generators, and switchgear.
  • Operating Engineers license (SMA) or equivalent.
  • Ability to perform work using appropriate personal protective equipment and adhere to applicable safety policies, procedures, and practices.
  • Thorough knowledge of energy-efficient building system operations.
  • Aptitude for or practical experience with thermodynamic, electrical, and/or mechanical systems and computer-controlled equipment.
  • Working knowledge of Microsoft Word, Outlook, and Excel.
  • Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

  • Two years of college, related trade schooling, or graduation from the Naval Nuclear (NUC) program.
  • Experience in Electrical or HVAC/Refrigeration trades at journeyman level or higher.
  • Universal Technician certification for CFCs, or ability to earn it within 90 days of hire.
  • Data center experience, including UPS systems, emergency generators, and switchgear.
  • Proficiency with BAS and CMMS systems.

Responsibilities

  • Recognize system shortcomings, respond to operational and emergency situations, and provide technical guidance during real-time problem management.
  • Operate building systems safely and efficiently in accordance with regulatory requirements and standard operating procedures.
  • Conduct daily site walkthroughs to check electrical and HVAC equipment and identify hazardous conditions.
  • Coordinate with the Critical Operations Team on the Critical Area Program, including maintenance windows, change management, staff meetings, vendor and project interfaces, and written communications.
  • Identify safety hazards and support remediation; participate in safety training and follow company and client safety protocols.
  • Maintain building infrastructure and compliance documentation, including drawings, one-line diagrams, and records required by law.
  • Provide consulting support on projects and new designs.
  • Perform predictive and preventive maintenance, equipment rounds, maintenance routines, and service requests.
  • Install, maintain, repair, and operate mechanical and electrical equipment and systems.
  • Inspect and repair pumps, fans, valves, and motors.
  • Perform general facility maintenance, including plumbing repairs, lamp and ballast replacement, door hardware work, and other maintenance tasks.
  • Perform emergency and preventive maintenance repairs outside regular hours, including nights and weekends, as needed.
  • Support vendors performing preventive and repair work that cannot be completed in-house.
  • Administer Critical Facility Change Request notifications and Critical Facility Incident Reporting processes.
  • Use the account's Computerized Maintenance Management System.
  • Maintain records of building rounds and readings, engineering logs, and engineering data sheets.
  • Track electrical and mechanical loads for critical systems.
  • Work with the Energy Management team on programs to reduce energy consumption and increase sustainable practices.
  • Comply with company policies and procedures and participate in company, trade organization, and third-party training.
  • Perform additional duties as needed to meet company or client objectives.

Benefits

  • 401(k) plan with matching company contributions.
  • Medical, dental, and vision care.
  • Paid parental leave at 100% of salary.
  • Paid time off and company holidays.
  • Early access to earned wages through Daily Pay.
  • Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health.
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