Critical Chief Engineer

JLL•Charlotte, NC

2d•Onsite

About The Position

The Critical Chief Engineer is responsible for maintaining reliable operation of critical systems and administering the Critical Environments Maintenance Program. The role includes performing preventive maintenance on base-building and critical-system equipment, coordinating vendor procedures, creating critical-environment policies and operating procedures, and overseeing change management for high-risk work. The position also develops inspection and rounds programs, tracks electrical and mechanical loads, and supports projects in critical environments. The engineer coordinates maintenance schedules and communications among vendors, facilities operations, business-unit managers, and project managers. The role administers site processes that include operational flow charting, root-cause analysis, emergency response drills, audit compliance, critical-parts inventories, preventive maintenance, and management status reporting. The engineer works with the Senior FM and Regional Critical Operations Manager to ensure facility budget adherence. This position is on-site in Charlotte, North Carolina and does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship.

Requirements

Electrical, mechanical, or controls trade-related background.
Strong electrical/mechanical background.
At least 10 years of experience in the electrician trade, including emergency backup systems such as UPS and generators, or a related field; alternatively, at least 10 years of experience in HVAC/refrigeration or a related trade.
At least 4 years of experience working in data centers or other critical environments.
Proficiency in Microsoft Word, Excel, PowerPoint, and Visio.
Good interpersonal skills and the ability to communicate effectively in verbal and written reports.
Reliability, ability to meet critical deadlines, meticulousness with report data, and strong organizational skills.
Must be authorized to work in the United States without visa sponsorship.

Responsibilities

Analyze critical-system operations, identify causes of problems or malfunctions, and take corrective action.
Maintain the Critical Environments Maintenance Program, including performing preventive maintenance on base-building and critical-system equipment and scheduling and coordinating vendor procedures.
Write and implement critical-environment policies and procedures.
Develop standard and emergency operating procedures for critical assets and systems.
Oversee the Change Management Program and ensure high-risk tasks are entered into the system and approved before work begins.
Track electrical and mechanical loads.
Maintain and schedule preventive maintenance for critical equipment.
Develop rounds and inspection programs for critical systems.
Facilitate projects and liaise with project managers working in critical environments.
Coordinate vendor-scheduled tasks and communicate schedules to relevant parties.
Track incident reports and communicate them to business units.
Coordinate the Critical Area Program with Facilities Operations and business-unit managers, including maintenance windows, staff meetings, vendors, project personnel, and written communications within the Critical Environment Team.
Develop and administer critical-site processes, including operational flow charting, root-cause analysis of system failures, emergency response drills, site-audit compliance, critical-parts inventories, preventive maintenance, and status reporting to management.
Work with the Senior FM and Regional Critical Operations Manager to ensure budget adherence for each facility.