Critical Chief Engineer

JLL•Charlotte, NC

3d•Onsite

About The Position

JLL is hiring a Critical Chief Engineer to manage critical systems and the Critical Environments Maintenance Program at an on-site location in Charlotte, North Carolina. The role analyzes system operations, investigates malfunctions, and coordinates corrective actions, preventive maintenance, vendors, projects, and communications across facilities operations and business units. The position also develops critical-environment policies and procedures, oversees change management, and administers site processes for safety, audits, incident response, and reporting. The successful candidate will have a strong electrical or mechanical background, relevant trade experience, and experience working in data centers or other critical environments. This position does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship.

Requirements

Electrical, mechanical, or controls trade-related background; strong electrical or mechanical background required.
At least 10 years of experience in the electrician trade, including emergency backup systems such as UPS and generators, or a related field; alternatively, at least 10 years of experience in HVAC/refrigeration or a related trade.
At least 4 years of experience working in data centers or other critical environments.
Proficiency in Microsoft Word, Excel, PowerPoint, and Visio.
Intermediate skills in Microsoft Office.
Good interpersonal skills and the ability to communicate effectively in verbal and written reports.
Reliability and ability to meet critical deadlines.
Meticulousness in report data and strong organizational skills.
Must be authorized to work in the United States without visa sponsorship.

Responsibilities

Analyze the operation of critical systems, determine causes of problems or malfunctions, and take corrective action.
Maintain a Critical Environments Maintenance Program, including performing preventive maintenance on base-building and critical-system equipment and scheduling and coordinating vendor procedures.
Write and implement critical-environment policies and procedures.
Develop standard and emergency operating procedures for critical assets and systems.
Oversee the Change Management Program and ensure high-risk tasks are entered into the system and approved before work begins.
Track electrical and mechanical loads.
Maintain and schedule preventive maintenance on critical equipment.
Develop rounds and inspection programs for critical systems.
Facilitate projects and act as a liaison with project managers conducting work in critical environments.
Coordinate vendor-scheduled tasks and communicate schedules to relevant parties.
Track incident reports and communicate them to business units.
Coordinate the Critical Area Program with Facilities Operations and business unit managers, including scheduling maintenance windows, participating in staff meetings, liaising with vendors and project personnel, and maintaining written communications within the Critical Environment Team.
Develop and administer site processes, including operational flow charting, root-cause analysis of system failures, emergency response drills, audit compliance, critical-parts inventories, preventive maintenance programs, and status reporting to management.
Work with the Senior FM and Regional Critical Operations Manager to ensure facility budget adherence.