Crisis Worker

Freedom House Recovery CenterChapel Hill, NC
Onsite

About The Position

Work as part of the facility-based crisis team to perform all duties, protocols, and assignments given by the Shift Leader and/or QP in accordance with written processes and protocols. Participate as needed in intake process and orientation with crisis team for each new client admitted to the program. Provide effective, respectful, and culturally sensitive support for each client, addressing client concerns, and reporting any unresolved concerns to Shift Lead. Participate as needed in group activities, therapeutic sessions, or other client activities. Perform and document 15-minute bed checks for all clients throughout the shift. Follow and maintain posted daily schedule. Assist clients with ADLs when needed. Arrange and/or provide client transportation as needed. Complete daily supportive tasks such as making hygiene kits, filling ice coolers, meal/snack distribution, sanitizing rooms, other tasks as assigned by Shift Lead/QP. Actively participate in monthly staff meetings. Keep linen/scrub closet clean and orderly, maintaining inventory of items and submit supply request to facilities. Take advantage of staff development opportunities to meet privileging and credentialing requirements, and expand skills, including annual and biannual mandatory training classes. Ensure the provision of services needed by individuals in the most appropriate environment of client's choice.

Requirements

  • Ability to perform duties, protocols, and assignments in accordance with written processes and protocols.
  • Ability to participate in intake process and orientation.
  • Ability to provide effective, respectful, and culturally sensitive support.
  • Ability to address client concerns and report unresolved issues.
  • Ability to participate in group activities, therapeutic sessions, or other client activities.
  • Ability to perform and document 15-minute bed checks.
  • Ability to follow and maintain posted daily schedule.
  • Ability to assist clients with ADLs.
  • Ability to arrange and/or provide client transportation.
  • Ability to complete daily supportive tasks.
  • Ability to actively participate in monthly staff meetings.
  • Ability to keep linen/scrub closet clean and orderly, maintain inventory, and submit supply requests.
  • Willingness to take advantage of staff development opportunities.
  • Ability to meet privileging and credentialing requirements.
  • Ability to expand skills.
  • Ability to complete annual and biannual mandatory training classes.
  • Ability to ensure the provision of services needed by individuals in the most appropriate environment of client's choice.

Responsibilities

  • Perform all duties, protocols, and assignments given by the Shift Leader and/or QP in accordance with written processes and protocols.
  • Participate in intake process and orientation with crisis team for each new client admitted to the program.
  • Provide effective, respectful, and culturally sensitive support for each client, addressing client concerns, and reporting any unresolved concerns to Shift Lead.
  • Participate in group activities, therapeutic sessions, or other client activities.
  • Perform and document 15-minute bed checks for all clients throughout the shift.
  • Follow and maintain posted daily schedule.
  • Assist clients with ADLs when needed.
  • Arrange and/or provide client transportation as needed.
  • Complete daily supportive tasks such as making hygiene kits, filling ice coolers, meal/snack distribution, sanitizing rooms, other tasks as assigned by Shift Lead/QP.
  • Actively participate in monthly staff meetings.
  • Keep linen/scrub closet clean and orderly, maintaining inventory of items and submit supply request to facilities.
  • Take advantage of staff development opportunities to meet privileging and credentialing requirements, and expand skills, including annual and biannual mandatory training classes.
  • Ensure the provision of services needed by individuals in the most appropriate environment of client's choice.
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