Crisis Worker, Stroger Hospital

Thresholds • Chicago, IL

2d • $60,600 - $63,600 • Onsite

About The Position

The Crisis Worker serves as a frontline behavioral health professional in a hospital emergency department, providing crisis intervention and assessment to people experiencing mental health emergencies. The role conducts comprehensive risk assessments, determines appropriate levels of care, formulates working diagnoses, recommends treatment, and coordinates referrals to treatment and community resources. The Crisis Worker collaborates with medical and psychiatric teams, uses clinical judgment in high-pressure situations, and supports patients through stabilization, education, and care planning.

The schedule is part-time, Saturdays and Sundays from 2:45 p.m. to 11:15 p.m. The position requires a master’s degree in counseling, social work, or a closely related field. Experience with people diagnosed with mental illness and knowledge of medical terminology are preferred. An LPHA license, such as LCSW or LCPC, is also preferred.

Requirements

• Master’s degree in counseling, social work, or a closely related field.
• Ability to work effectively as a team player.

Nice To Haves

• Licensed Professional in the Healing Arts (LPHA), such as Licensed Clinical Social Worker (LCSW) or Licensed Clinical Professional Counselor (LCPC).
• Experience working with people diagnosed with mental illness.
• Knowledge of medical terms and ability to communicate with medical staff.

Responsibilities

• Perform emergency-room risk assessments to determine appropriate disposition, formulate working diagnoses, and recommend treatment.
• Use clinical judgment to make timely decisions in high-stress situations with large patient volumes.
• Complete documentation needed to facilitate patient transfers to inpatient facilities, including USARF and Petition.
• Collaborate with emergency room physicians, nurses, technicians, and psychiatry staff.
• Use de-escalation skills during crisis interventions.
• Provide psychoeducation and bedside interventions to patients in the Emergency Department.
• Assist the inpatient psychiatry team with assessments on medical floors and linkage to inpatient care.
• Contact appropriate resources, hospitals, and agencies to connect patients with additional care.
• Gather collateral information, assess service needs, recommend treatment, and identify and investigate natural resources and supports.
• Communicate significant member information to staff or leadership as needed and provide the supervisor with accurate, timely information about agency operations and member well-being.
• Meet billing targets and complete documentation within assigned time frames in SmartCare and Cerner.
• Participate in collaborative case discussions.
• Perform other duties as assigned.

Benefits

• Paid time off.
• Dental insurance.
• Vision insurance.
• Four medical insurance plans.
• Cell phone reimbursement up to $50 per month.
• Competitive pay, with a salary range of $60,600 to $63,600 annually, commensurate with experience and licensure.

What This Job Offers

• Job Type: Part-time