Crisis Worker - Casual

Eskasoni Health Centre • Eskasoni 3, NS

1d

About The Position

Crisis Support Workers are responsible for providing 24/7 support and referral services through the Crisis telephone line, social media accounts, and walk-in services. They utilize appropriate individual supportive counselling techniques to assist clients in identifying and resolving their current issues or situations. The role involves coordinating referrals to the Intake Coordinator and providing various programs such as the Tea and Toast Program, Needle Exchange Program, Food Pantry Program, and Maternal Child Health Program, along with a monthly programming schedule for clients.

Requirements

• Knowledge and experience of Indigenous Health, including an understanding of issues affecting Indigenous people.
• Strong interpersonal skills and the ability to work effectively with a wide range of individuals in the organization and communities, and federal and provincial representatives.
• An understanding and knowledge of basic crisis and suicide intervention theories and techniques; training will be provided if hired.
• Strong verbal and written communication skills.
• Ability to work independently and completing priorities.
• Have proficient computer skills and an awareness of Microsoft Word / Google Sheets.
• Strong Organizational Skills.
• Ability to work independently, as well as part of a team.
• Must be able to work flexible hours 12 hour shiftwork 8am-8pm - 8pm - 8am, along with working on Weekends, Holidays, Snowstorms, etc.
• Candidates must have a clear Police Vulnerable Sector and Sexual Abuse Registry record.
• Ability to appropriately handle emergency/high stress situations (support will be provided).
• Ability to function well under stressful conditions and multitask.

Nice To Haves

• Certificates for ASIST, Mental Health Frist Aid First Nations, Safe-Talk, or other relevant suicide intervention training considered an additional asset, training will be provided if hired.
• Ability to speak and/or understand Mi’kmaq is an asset.

Responsibilities

• Provide 24/7 Crisis support through the Crisis telephone line, social media accounts (Facebook, Twitter and Instagram), and walk in services.
• Maintain appropriate records, files, reports on incidents, referrals, etc.
• Utilize and coordinate referrals for clients to the Intake Coordinator or to appropriate agencies and services.
• Attend regular staff meetings and trainings related to the smooth operation of Eskasoni Mental Health Services.
• Support and participate in risk management, quality improvement, and client safety.
• Carry out any other related duties and/or attend meetings, as required by Crisis Team Leads, Director of Mental Health, Director of Health, Band Manager, and Chief and Council.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed