Crisis Worker 1

Westmoreland Community Action • Arnold, PA

4d • Onsite

About The Position

Our mental health team is seeking several full-time Crisis Worker 1’s to defuse crisis situations and provide stabilization and support. As a Crisis Worker 1, you will provide backup support to your coworker crisis worker 2's. You will accomplish this by: Providing 24/7 mobile services through three different shifts to distressed Westmoreland County residents, Providing crisis intervention services including psycho-educational coaching, resource information, and referrals and after care to individuals exhibiting acute behavioral problems, disturbed thoughts, mood and/or social conflicts, and Working cooperatively with Westmoreland County Behavioral Health and Development services and other county providers. Westmoreland Community Action (WCA) is a non-profit organization that works to connect individuals and families to opportunities and resources throughout the community to improve their quality of life and help to reduce poverty in the community. This is accomplished through housing, counseling, support, education, intervention, collaborations, partnerships, information, referrals, and networking. The Mobile Crisis Team provides face-to-face intervention, assisting those in crisis during a variety of situations, addressing such issues as suicidal and homicidal ideation, concern for friend or family members, and behavioral health concerns. This service is an expansion of the Crisis Hotline and assists persons seeking mental health support or services. The Crisis Hotline is available 24/7 to provide assistance for individuals in crisis or for individuals seeking assistance for another person in crisis. Calls are answered by a trained crisis worker who will identify the crisis and assist with support, offer resources about community services, and treatment providers.

Requirements

• High school diploma or its equivalent
• Valid driver's license required and must carry $15,000/$30,000 bodily liability car insurance
• Ability to assist crisis workers in crisis situations
• Ability and willingness to work various shifts
• Must be able to obtain child abuse, state police, fingerprint-based criminal background check, and sex offender registry clearances
• Provide a certificate of or be able to complete Recognizing and Reporting Child Abuse training

Nice To Haves

• Direct experience in crisis intervention is preferred
• Proficiency with computer software preferred

Responsibilities

• Providing 24/7 mobile services through three different shifts to distressed Westmoreland County residents
• Providing crisis intervention services including psycho-educational coaching, resource information, and referrals and after care to individuals exhibiting acute behavioral problems, disturbed thoughts, mood and/or social conflicts
• Working cooperatively with Westmoreland County Behavioral Health and Development services and other county providers
• Provide backup support to coworker crisis worker 2's
• Defuse crisis situations and provide stabilization and support

Benefits

• Employer-employee cost share paid dental, vision, life insurance, short-term disability, and long-term disability polices
• ICHRA health plans – Using an allowance, choose the best plan for you
• 16 paid holidays
• 10 days of vacation in first year of employment
• Sick time
• 8% retirement match after 1 year and 1000 hours of service
• Mileage reimbursement
• Time and a half for holidays worked
• Shift differential for evening and overnight shifts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED