Crisis Triage Specialist- MRRT Mobile Dispatch Unit - Monday-Friday 11PM-7:30AM
About The Position
Frontier Behavioral Health's Mobile Dispatch Unit provides telephone triage and assessment for youth, adults, and families in a behavioral health crisis. The Crisis Triage Specialist conducts telephone assessments with or on behalf of individuals whose health or safety is at risk because of a mental health or substance use condition. They collaborate with individuals, family, and community partners to provide support during a crisis. Crisis Triage Specialists dispatch Mobile Rapid Response Crisis Team (MRRCT) staff based on response criteria for mobile crisis response services and also triage and dispatch calls requiring contact with a Designated Crisis Responder.
Requirements
- Bachelor’s degree in behavioral health or related field.
- Must submit for Counselor Agency Affiliated - Registered credential within 30 days of hire.
Nice To Haves
- Two years of experience serving individuals with behavioral health needs.
- Experience with crisis intervention, including risk assessments.
Responsibilities
- Provide telephone triage services to individuals requesting assistance or 3rd party referral sources to provide crisis intervention and community stabilization services to the identified individual in crisis.
- Complete risk assessments to determine if caller is at risk for suicide and/or homicide, and who may need an immediate response, which may include referrals to Law Enforcement, DCR, and/or Active Rescue to maintain his/her safety or the safety of others.
- Manage multiple calls in a professional and engaging manner.
- In collaboration with clients and their support system, develop initial stabilization and safety plans until MRRCT can be dispatched.
- Complete comprehensive documentation which supports the safety plan as indicated.
- Possess an in-depth knowledge of community resources and ability to access resources to support and address client needs.
- Accept delegation and follow through with specific expanded assignments and responsibilities within FBH system such as quality improvements teams, task groups, committees, consultations, mentoring or training responsibilities.
- Maintain client records and all other required documentation in a timely and confidential manner, in accordance with agency policies and practices.
- Other duties as assigned by agency or supervisor.
Benefits
- Paid Time Off – Employees accrue up to 26 days of PTO in the first year of employment!
- 9 Paid Federal Holidays!
- Sick Leave – Extended Sick Leave and Paid Sick and Safe Time.
- Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year.
- Medical, Dental and Vision
- Retirement – We offer an impressive 403b plan including standard 3% employer contribution plus an additional 3% employer match.
- Flexible Spending Accounts
- Life Insurance – Company paid coverage that starts the first of the month following 6 months from your date of hire.
- Signing Bonus!
- No-cost licensure supervision for those pursuing clinical licensure.
- Federal and State Loan Forgiveness Program for qualifying Programs.
- Reimbursement of License/Certification application fee that is required for the position.
- Free Employee Assistance Program
- Staff Discounts at various FBH partners throughout Spokane!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
