Crisis Team Caseworker

State of Maine • Portland, OR

6d • $26 - $35 • Hybrid

About The Position

The Department of Health and Human Services (DHHS) is seeking a Human Services Caseworker for the Crisis program. This position provides professional case management for adults with developmental disabilities, focusing on stability, safety, and long-term support. The role involves coordinating various services, advocating for individuals, assessing client needs, participating in crisis resolution, and supporting program operations. The Crisis program operates 24 hours a day, but the typical hours for this role are Monday through Friday, 8 am to 5 pm, with weekends and holidays off. This position allows for partial telework with management approval and requires travel throughout Cumberland, York, and Oxford Counties.

Requirements

• A bachelor’s degree from an accredited educational institution in Social Work/Social Welfare; OR a bachelor’s degree in a related social service/social welfare/social work area which includes at least 12 courses in behavioral science, social science, or social work.
• At least 1 year of experience working providing support services and/or direct care to clients and families with developmental disabilities, or directly related human service field.
• Must have or be eligible for conditional or full licensure at the Licensed Social Worker (LSW) level as issued by the Maine State Board of Social Worker Licensure.
• Possession of a valid Class C Maine Motor Vehicle Operator's License.

Nice To Haves

• A relevant Masters degree may qualify for an additional $1.00/hour stipend.

Responsibilities

• Provide professional case management for adults with developmental disabilities, focusing on stability, safety, and long-term support.
• Coordinate housing, employment, medical, psychiatric, and community supports.
• Review and document person-centered plans, care plans, and behavior plans.
• Advocate for individuals and ensure services align with their needs and goals.
• Visit clients regularly to assess safety, living arrangements, and support systems.
• Maintain accurate case records, summaries, reports, and correspondence.
• Evaluate service effectiveness and recommend continuation, modification, or termination.
• Participate in crisis resolution using established intervention techniques.
• Collaborate with Adult Protective Services and Crisis Prevention/Intervention Services.
• Support district crisis teams as needed and assist with emergency transitions to waiver programs.
• Interpret and apply policies, regulations, and program procedures.
• Prepare and review correspondence, financial statements, and operational documents.
• Assist with public education, complaint review, investigations, and workflow improvements.
• Represent the program at meetings and support special projects assigned by the Crisis Program Administrator.

Benefits

• 13 paid holidays
• 12 days of sick leave
• 3+ weeks of vacation leave annually
• Health Insurance Coverage (State pays 85%-100% of employee-only premiums)
• Health Insurance Premium Credit (Participation decreases employee-only premiums by 5%)
• Dental Insurance (State pays 100% of employee-only dental premiums)
• Retirement Plan (State contributes 14.11% of employee's pay towards MainePERS)
• Six weeks of fully paid parental leave for all employees welcoming a child
• Additional, unpaid leave may be available under the Family and Medical Leave Act.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level