Crisis Support Specialist, Living Room McHenry
About The Position
The Living Room McHenry offers an alternative to emergency departments or self-management for individuals experiencing a mental health crisis. It is a community crisis center providing a welcoming, accepting, and calm environment where Crisis Support Specialists offer advocacy, information, and peer support. Specialists utilize their personal experience with mental health recovery to support and educate guests on managing crises. This involves engaging guests, understanding their stories, interests, and strengths, and encouraging their recovery process. Responsibilities include modeling coping strategies, assisting guests in developing crisis recovery plans, and connecting them with supportive services. A key aspect of the role is creating a welcoming atmosphere by greeting guests and learning their names, empowering them to lead their recovery path. Additionally, specialists prepare food and maintain the tidiness of the space. The role also involves staying updated on mental health trends and enhancing knowledge of evidence-based practices through training, with opportunities for CRSS certification supervision and fee reimbursement.
Requirements
- Effective communication and relationship-building skills
- Good writing skills
- Strong time management and organization skills
- At least 21 years old
- High school diploma or GED certificate required
Nice To Haves
- Lived experience of mental health recovery
- Higher education in Psychology, Social Work, Counseling or related field
- Certified Recovery Support Specialist (CRSS)
Responsibilities
- Use personal experience with mental health recovery to support and educate guests on managing crisis.
- Engage guests in conversation to hear their stories, learn about their interests and strengths, and encourage them in their recovery process.
- Model coping strategies.
- Help guests develop their own crisis recovery plans.
- Link guests with supportive services for after their crisis.
- Greet guests and learn their names to create a welcoming environment.
- Prepare food for guests.
- Ensure the space is neat and tidy.
- Keep up to date on current trends in the mental health field.
- Deepen knowledge of evidence-based practices through training opportunities.
- Gain supervision for CRSS certification.
- Seek reimbursement for CRSS testing and application fees.
Benefits
- Competitive pay - Base Rate: $25.50- $29.13 per hour
- Generous PTO
- Dental insurance
- Vision insurance
- 3 medical insurance plans
- 403(b) retirement plan with 3% employer match
- Robust employee assistance program (EAP)
- Mileage reimbursement
- Public service loan forgiveness
- Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
