Crisis Specialist - 40 hour - Flagstaff (8259)

Terros HealthFlagstaff, AZ
Hybrid

About The Position

Terros Health is seeking a Crisis Specialist for its Flagstaff location. This role is part of a mobile crisis team that provides behavioral health, prevention, education, and crisis stabilization services to a diverse population including children, adolescents, adults, seniors, and families. Services are delivered through phone, walk-in, and in-home crisis counseling to facilitate immediate emotional and behavioral stabilization. The ideal candidate will be professional, friendly, a self-starter, organized, and compassionate. Terros Health is a healthcare organization focused on inspiring change for life, helping individuals manage addiction and mental illness, providing primary medical care, supporting families and veterans, and connecting people to necessary care. The company has been recognized as one of Arizona's Most Admired Companies.

Requirements

  • GED/high school diploma with a minimum of 1.5 years of behavioral health (BH) experience OR Associate degree in the BH field OR bachelor’s degree in BH field (e.g. Psychology, Social Work, Counseling) OR bachelor’s degree in non-behavioral health field with 1 year minimum of BH experience.
  • Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for one within 7 working days of employment.
  • Must have a valid Arizona driver’s license, be at least 21 years of age with a minimum of 4 years of driving experience, and meet Terros Health’s driving policy requirements.
  • Driving is an essential function of this position.
  • Ability to work well and tactfully with individuals and groups.
  • Ability to perform physical duties associated with this role.
  • Must pass background check, TB test, and other pre-employment screening.

Nice To Haves

  • Previous crisis counseling experience.
  • Master's degree or higher in the field of behavioral health (e.g. Psychology, Social Work, Counseling).
  • Arizona BH licensure (e.g. licensed social worker, licensed counselor, licensed marriage and family therapist).
  • 1-3 years of experience in Substance Abuse, Mental Health, and/or other crisis management skills.
  • Bilingual in Spanish.

Responsibilities

  • Performing mobile crisis interventions in various settings such as individual residences, schools, and hospital emergency rooms.
  • Working effectively and respectfully with clients, families, schools, first responders, and other involved parties.
  • Supporting hospital discharges by providing assessment, planning, and facilitation with the hospital team.
  • Acting as a key interface between the Crisis Department and the crisis call center.
  • Ensuring the necessary infrastructure is in place and operating.
  • Helping manage the Crisis Department schedule.
  • Working closely with fleet and facilities departments.
  • Auditing documentation for administrative completeness and accuracy.
  • Displaying flexibility and ability to adapt to change.
  • Providing clinical oversight to BHTs as needed (for licensed clinicians).
  • Assisting Director and Manager with tasks as needed.

Benefits

  • Evening and Weekend shift differentials available.
  • Additional Language Differential is Available.
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