Crisis Specialist
About The Position
The Mobile Crisis Specialist is responsible for providing face-to-face, phone, and telehealth crisis response and assessment services to those individuals who are experiencing a behavioral health crisis. This position ensures continuity of care through safety planning, service linkage, and follow-up support, while maintaining accurate and timely documentation in accordance with organizational, clinical, and regulatory standards. Mobile Crisis Specialists operate as part of a multidisciplinary crisis response team and contribute to a coordinated system of care that promotes safety, stabilization, and recovery in the community. This is an in-person position that will require travel to other counties. This will be a Tuesday through Saturday 4p-12a position. Bachelor's degree required.
Requirements
- Bachelor's degree required.
- Four years of relevant experience may be substituted for education requirement upon approval.
- Must have valid driver's license and able to drive to community assessments.
Nice To Haves
- Experience with community-based service delivery and interdisciplinary collaboration preferred.
Responsibilities
- Respond to behavioral health crisis calls in the community, by phone, or via telehealth, providing timely, trauma-informed crisis intervention and stabilization services.
- Conduct rapid, comprehensive assessments of individuals in crisis, including evaluation of safety risk, suicide/homicide risk, and immediate support needs.
- Implement evidence-based de-escalation strategies to safely stabilize individuals experiencing acute psychiatric or emotional distress.
- Develop immediate, practical safety plans in collaboration with individuals served, incorporating natural support and community resources.
- Determine appropriate level of care and facilitate referrals to least restrictive, clinically appropriate services, including outpatient, inpatient, or community-based supports.
- Coordinate with law enforcement, emergency departments, 911/EMS, and other first responders when clinically indicated to ensure safety and continuity of care.
- Complete all required documentation of assessments, interventions, disposition decisions, and follow-up plans accurately and within required timeframes.
- Provide follow-up outreach as assigned to support stabilization, engagement in services, and reduction of future crisis episodes.
- Collaborate with internal teams and external partners, including behavioral health providers, hospitals, schools, and community organizations, to ensure coordinated care.
- Maintain professional, culturally responsive, and person-centered interactions with individuals, families, and community stakeholders.
- Participate in team meetings, clinical supervision, case consultation, and required training, including ongoing competency development in crisis intervention best practices.
- Adhere to organizational policies, performance standards, and regulatory requirements while demonstrating sound clinical judgment in high-pressure situations.
Benefits
- Medical, dental, and vision health coverage
- Flexible Spending and Health Savings Accounts
- 403b retirement plan with company match
- Paid time off and ten paid holidays
- AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
- Employee Resource Groups
- Continuing education opportunities
- Employee Assistance Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
