Crisis Specialist

HealthPort•Princess Anne, MD

12d•$40,000 - $55,000•Onsite

About The Position

This role involves working with individuals recovering from severe mental illness in a crisis setting. The Crisis Specialist will be responsible for implementing care plans to stabilize clients within a 15-day period, which includes monitoring medications, planning and implementing daily activities, conducting client and group assessments, providing training and counseling, and managing documentation. The position also involves coordinating follow-up care, developing community support networks, triaging emergency mental health calls, and scheduling appointments using an electronic health record (EHR). All shifts are overnight at the Crisis House.

Requirements

Personal stability, flexibility, energy, resourcefulness, and commitment to working with people recovering from severe mental illness in a crisis setting.
Current CPR and First Aid certification.
Driver's license and safe driving record.
Excellent verbal and written communication skills.
Strong interpersonal skills, including teamwork, decision-making ability, ability to give direction and set limits, ability to carry out mental status assessment, and ability to extend trust and care while maintaining professional distance.
Bachelor's degree or equivalent experience.
Formal training or significant experience in crisis interventions.
Highly developed sense of organization extending to time management, activities planning, housekeeping, and documentation.
Meet credentialing and privileging requirements as set out in Policy and Procedures.

Responsibilities

Maintain total confidentiality and adhere to HIPAA law, CARF accreditation standards, and Maryland State Regulations.
Input data into the electronic medical records and ensure services are completed.
Carry out Plans of Care developed by the treatment team for client mental stabilization within a 15-day period, including medication monitoring, daily activities planning and implementation, client mental status assessment and group assessment, providing group and individual training and counseling concerning mental illness, medication, healthy living choices, teamwork strategies, evaluation, documentation, meal preparation, property maintenance, and laundry.
Coordinate follow-up with the client's referring treatment team as assigned by the Crisis Team Leader.
Develop a network of community crisis supports and maintain close ties to them, using community resources carefully and appropriately.
Carry out triage on emergency mental health calls for the agency's on-call system.
Schedule appointments using the EHR, input data, and follow services and documentation through to completion.
Participate in all Crisis team and staff meetings.
Complete all required documentation and reports in a timely fashion.
Participate in all agency-sponsored training as required by the supervisor.
Carry out other duties as assigned by the supervisor or Crisis Team Leader.