Crisis Response Specialist (DCR II ) - Wednesday-Saturday - 9PM-7:30AM

Frontier Behavioral HealthSpokane Valley, WA
Onsite

About The Position

Frontier Behavioral Health (FBH) is a non-profit organization with over 100 years of service in Spokane, dedicated to understanding and addressing the diverse needs of its clients and the community. FBH offers evidence-based treatment for behavioral health issues to adults, youth, and seniors. As a Trauma-Informed Care Organization, FBH believes in recovery and empowering clients to lead fulfilling lives. The Crisis Response Specialist I is a training position for the Designated Crisis Responder II (DCR II) role. Under the supervision of a DCR, the CRS I provides telephone and mobile outreach crisis intervention and evaluation services for individuals in crisis. This role involves conducting assessments, collaborating on less restrictive alternatives to hospitalization or facilitating inpatient treatment, and assisting with Involuntary Treatment Act (ITA) responsibilities under supervision. This position is community-based and on track for advancement to DCR-II.

Requirements

  • Master's degree in psychology, counseling, social work or related field from accredited college or university.
  • At the time of hire, must meet the requirements of a Mental Health Professional as defined by WAC 246-341-0200 by having applied for the one of the credentials listed below: Licensed Agency Affiliated Counselor (LAAC) OR License Mental Health Counselor Associate (LMHCA) OR Licensed Independent Clinical Social Worker Associate (LICSWA) OR Licensed Marriage and Family Therapist Associate (LMFTA).
  • Credential must be active with DOH within 6 months of hire date unless currently have active License - LMHC, LMFT, or LICSW.
  • Within 6 months of hire must obtain Designated Crisis Responder designation in accordance with RCW 71.05.760.
  • Must have reliable transportation, insurance and an active driver’s license and be willing to use personal vehicle in the course of work.
  • Knowledge of Washington Administrative Codes and statutes pertaining to Crisis Intervention, the Involuntary Treatment Act.
  • Knowledge and skills in working with individuals with behavioral health disorders.
  • Ability to communicate and engage effectively with individuals of varied backgrounds, trauma experiences, cultures, education level and socio-economic status.
  • Demonstrated evidence of critical thinking, decision-making ability and problem-solving skills.
  • Ability to work autonomously.

Nice To Haves

  • Two years of experience serving individuals with behavioral health needs.

Responsibilities

  • Conduct telephone assessments and triage referrals as needed.
  • Respond to complex crisis situations and conduct face-to-face assessments to make determination-of-need decisions, utilizing advanced assessment skills and FBH standard risk assessments.
  • In collaboration with clients and their support relationships, develop stabilization and safety plans.
  • Complete comprehensive documentation which supports the safety plan as indicated.
  • Possess an in-depth knowledge of community resources and ability to access resources to support and address client needs.
  • Follow up on referrals made regarding at-risk/high-risk persons to ensure stabilization and/or services obtained.
  • Under the supervision of a DCR, complete investigations for involuntary treatment, including completion of legal petition paperwork.
  • Conduct Involuntary Treatment Act investigation under the supervision of a supervisor or DCR RCW 71.05 and 71.34.
  • Maintain working relationships with the courts, attorneys, private psychiatrists, hospital staff, family members, police and sheriff's deputies, jail staff, clinical and administrative persons at inpatient psychiatric facilities throughout the state, staff of other agencies, advocate and consumer groups and citizens.
  • Participate in Peer Review, supervision, in-center educational and administrative meetings as directed.
  • Maintain client records and all other required documentation in a timely and confidential manner, in accordance with agency policies and practices.
  • Ability to communicate and engage effectively with individuals of varied backgrounds, trauma experiences, cultures, education level and socio-economic status.
  • Crisis Response Service is a 24/7 facility which may require staff to work on variable shifts.
  • Crisis Response Services hires staff for a particular shift however, due if operational needs (sick call, PTO, vacancies) may result in required shift coverage.
  • Other duties as assigned.

Benefits

  • Paid Time Off – Employees accrue up to 26 days of PTO in the first year of employment!
  • 9 Paid Federal Holidays!
  • Sick Leave – Extended Sick Leave and Paid Sick and Safe Time.
  • Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year.
  • Medical, Dental and Vision
  • Retirement – We offer an impressive 403b plan including standard 3% employer contribution plus an additional 3% employer match.
  • Flexible Spending Accounts
  • Life Insurance – Company paid coverage that starts the first of the month following 6 months from your date of hire.
  • Signing Bonus!
  • No-cost licensure supervision for those pursuing clinical licensure.
  • Federal and State Loan Forgiveness Program for qualifying Programs.
  • Reimbursement of License/Certification application fee that is required for the position.
  • Free Employee Assistance Program
  • Staff Discounts at various FBH partners throughout Spokane!
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