Crisis Program Administrator

State of Utah • Salt Lake City, UT

3d • Hybrid

About The Position

The Crisis Administrator is responsible for the overall leadership and management of the state's crisis continuum, including the state's crisis line, warmline, 988 efforts, mobile crisis outreach teams and crisis receiving centers. This position also oversees disaster preparedness and supervision of the PASRR team. This role requires a deep understanding of community-based crisis and stabilization services, program development and administration, with a focus on evidence-based care and trauma-informed practices. The Crisis Administrator will oversee the crisis and stabilization services team, coordinate with state and national partners, and manage the state's complex crisis services budget.

Requirements

• Advanced degree in social work, psychology, counseling, or a related field.
• Minimum of 8 years of experience in crisis services
• Minimum of 3 years in program development and administration.
• Strong leadership and management skills, including the ability to motivate and inspire teams
• Excellent communication and interpersonal skills.
• Experience with data analysis and quality improvement methodologies.
• Knowledge of federal and state regulations related to crisis and stabilization services, to include familiarity with CMS requirements and PASRR regulations.
• Proven ability to manage complex projects and budgets, utilizing braided funding with layered limitations and reporting requirements.

Nice To Haves

• Licensed clinical social worker (LCSW), licensed psychologist (LP), or equivalent licensure.
• Experience with disaster preparedness and response.
• Familiarity with the PASRR program and its requirements.
• Experience working with diverse populations and communities.
• Clinical licensure

Responsibilities

• Coordinate with local, state and national partners and stakeholders on crisis response, prevention and postvention efforts.
• Demonstrate clinical expertise in crisis services, including assessment, intervention, and referral.
• Monitor and evaluate operations, programs, processes and/or practices for quality and effectiveness; makes recommendations for improvement.
• Assess existing resources and identify gaps in services/needs based on local, state and federal program/agency/organization priorities.
• Promote evidence-based care and trauma-informed practices within the crisis and stabilization continuum.
• Utilize data to inform and develop quality improvement efforts for crisis and stabilization services.
• Manage the state's crisis services budget and allocations, ensuring efficient and effective use of resources.
• Apply for and oversee multiple federally awarded grants and required programs.
• Submit legislative and federally required reports related to crisis services.
• Oversee the state's disaster preparedness efforts, including planning, training, response coordination, and management of the state’s behavioral health medical reserve component.
• Oversee the state's PASRR program, team and its administration, ensuring compliance with federal regulations.

Benefits

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager