Crisis Professional – Acute Care Unit (I, II)
About The Position
Responsible for providing clinical support and direct care to clients in acute care and other bed-based settings. This role delivers client care, crisis intervention, and assessment in collaboration with medical and clinical staff to maintain a safe, therapeutic environment for individuals experiencing behavioral health crises. The clinician works with a multidisciplinary team to support treatment goals, clinical and medical services, safety planning, and discharge coordination. Responsibilities include crisis de-escalation, individual, group, family, and therapeutic interventions within unit programming, as well as supporting the implementation and monitoring of service plans with treatment clinicians. The position requires accurate documentation of interactions, group sessions, and clinical records. Daily work involves advocating for diverse and often marginalized populations, ensuring services are delivered in an inclusive, equitable, and supportive manner.
Requirements
- Bachelor’s degree in behavioral health, psychology, social work, human services, or a related field
- Master's degree in related behavioral health field
- Completion of the Colorado Behavioral Health Administration (BHA) Crisis Professional Curriculum through the OwnPath Learning Hub required within 90 days of hire unless already Crisis Professional Certified
- Substance Use Disorder training program involvement required upon hire
- Valid Colorado driver’s license or the ability to obtain one within 30 days of hire required; must maintain a clean driving record.
- Position involves safely transporting clients to appointments, community activities, and partner agency locations
- CPR and First Aid certifications required at time or hire or ability to obtain within 30 days of hire required
Nice To Haves
- Certified Addiction Specialist (CAS) in Colorado preferred
- At least one year of demonstrated experience working in a community-based behavioral health setting, providing direct support or services to individuals with mental health and/or substance use challenges preferred
- Bilingual/bi-cultural preferred
Responsibilities
- Provide behavioral health intervention on the unit to maintain patient and staff safety.
- Assist clients with intake paperwork, orientation to unit/program rules, and activities.
- Complete timely and accurate client documentation in the Electronic Health Record (EHR).
- Resolve client conflicts, de-escalate situations, and respond to emergency codes as needed.
- Collaborate with the clinical team to compose treatment and care plans.
- Develop individualized safety plans with the multidisciplinary treatment team.
- Support family meetings, visits, and discharge planning coordination.
- Create and maintain a trauma-informed, therapeutic environment for all clients.
- Facilitate therapeutic activity groups on the unit.
- Assist clinical and medical staff with tasks to support overall unit operations.
Benefits
- Medical, dental, and vision coverage — including options for eligible dependents
- Mental health and wellness resources
- Short-term and long-term disability insurances
- Paid time off (PTO): Accrued vacation and personal leave based on FTE status and length of service
- Paid Sick Leave: Provided in accordance with the Colorado Healthy Families and Workplaces Act (HFWA)
- A range of voluntary benefits available to all employees
- 403(b) retirement plan with employer matching contributions
- Company-sponsored training programs
- Clinical supervision toward licensure at no cost to the employee
- Reimbursement for fees required for licensure
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
101-250 employees
