CRISIS MENTAL HEALTH TECH II OVERNIGHT

Pawnee Mental Health Services Inc•Manhattan, KS

About The Position

Pawnee Mental Health is seeking a Crisis Mental Health Tech II to support clients experiencing mental health or substance use crises. The role combines work at the Crisis Stabilization Unit (CSU), crisis-line support, crisis admissions, and community-based mobile crisis support. The employee helps maintain a safe and therapeutic environment, assists clinical staff with crisis interventions and daily client needs, responds to calls, supports intake and stabilization, and provides field-based triage and resource navigation in collaboration with licensed clinicians. The position requires accurate documentation, confidentiality, compliance with organizational policies and applicable ethical standards, and completion of required training. Work is shift-based and includes nights and weekends.

Requirements

Must be at least 18 years old.
High school diploma or equivalent.
One year of experience working in mental health or crisis services.
General knowledge of mental health, substance use, and housing systems of care.
Strong oral and written communication skills in English.
Basic personal computer skills for entering, retrieving, and using electronic data.
Valid driver’s license and automobile liability insurance maintained in accordance with Pawnee policy and procedure.
Certification in Basic CPR, First Aid, and MANDT.
Must submit to and pass a background check and drug screening.
Strong observation and communication skills.
Ability to remain calm and professional in high-stress situations.
Cultural sensitivity and respect for diverse backgrounds.
Team-oriented, dependable, and flexible in a dynamic environment.

Responsibilities

Monitor and maintain a safe, therapeutic environment for clients on the CSU.
Conduct routine client checks and document observations in accordance with policy.
Support clinical staff during crisis interventions, de-escalation efforts, and safety planning.
Assist with daily routines, including hygiene support, meal distribution, recreational activities, and medication-pass support.
Complete shift documentation, incident reports, and safety logs accurately and promptly.
Participate in team huddles, shift-change reports, and daily staff meetings.
Answer incoming crisis-line calls professionally, empathetically, and in accordance with de-escalation protocols.
Conduct basic mental health triage, assess risk, and route calls to clinical staff when needed.
Dispatch mobile crisis and monitor daily chats.
Document crisis-line calls in the electronic health record or tracking system.
Assist with crisis intake by gathering information, supporting documentation, and verifying eligibility criteria.
Participate in initial stabilization and coordinate logistics for admissions and transfers.
Uphold confidentiality, ethical standards, and compliance with relevant regulations and policies.
Complete and maintain current required training.
Respond to community-based crisis calls as needed in collaboration with licensed clinicians.
Provide immediate safety triage, safety planning, resource navigation, skill building, and family support during field interventions.
Follow PMHS policies and procedures, applicable ethical codes, and the Pawnee Code of Conduct.
Perform other reasonably related duties assigned by a supervisor or management personnel.

Benefits

HRSA Health Workforce Loan Repayment Program for health careers.
Medical and vision insurance through BCBS or Aetna.
Dental insurance fully covered by Pawnee for employees.
Kansas Public Employee Retirement System (KPERS) retirement benefits and lifetime pension program.
Life insurance coverage up to 150% of annual income.
Long-term disability insurance at no cost.
Eight paid holidays per year.
PTO accrual of 8 hours per month, increasing to 24 days per year after the first anniversary.
A 40-hour bank of paid medical leave.
Employee Assistance Program.
Supplemental benefits, including additional life insurance, ambulance transportation, short-term disability, critical illness, and hospital indemnity.