Crisis Intervention Worker
WIN HOUSE•Edmonton, AB
•Onsite
About The Position
WIN House provides individuals and their children fleeing violence crisis response and intervention, safe temporary accommodation, and support for basic needs. Clients are offered trauma-informed, client-centered programming and support, access to resources, information, and referrals to community support. WIN House is working towards operating within a low-barrier model of care.
Requirements
- Diploma/degree in Human Services, and three years’ experience working with women and children experiencing family violence who may have complex needs. Equivalent combinations of education and experience may be considered.
- The ideal candidate will have an organized and compassionate approach, strong teamwork skills, and a commitment to developing positive supporting relationships.
- Excellent communication skills, the ability to collaborate and work effectively with others and demonstrated assessment, problem solving, and critical thinking skills.
- Knowledge of harm reduction principles and practices, violence against women, danger assessment, safety planning, and trauma-informed care are also essential.
- Ability to work without supervisor at times and in a fast paced and stress-induced environment.
- Must be willing to sign an Oath of Confidentiality.
Nice To Haves
- The ability to speak multiple languages is preferred.
Responsibilities
- Providing care and support via telephone and in person to clients and children in a professional manner
- Engaging in daily shelter operational activities
- Helping clients in transitioning, admitting, and orientating within the shelter
- Supporting clients with outreach including transporting/accompanying clients and children out of shelter as needed
- Assisting in child-care support and provision of basic needs of children within the shelter
- Proactively engaged in all aspects of client-centered case-management and goal development planning
- Engaging in resource and information management
- Engaging in ongoing learning and professional development
- Participation in health and safety
- Other duties as assigned.
Benefits
- As a Living Wage Employer, we are committed to fair pay practices that reflect the value of our employees' work.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
1-10 employees
