Crisis intervention Specialist II

Pacific ClinicsLos Gatos, CA
Hybrid

About The Position

PSS1 is a 60-day program with a Profession Parent component designed to provide a comprehensive integrated service model designed to meet the needs of children/adolescents who are at risk of out-of-home placement, abuse, and neglect. Services will be tailored to provide support to children and their families who are represented in the Child Welfare System. We serve the highest acuity youths in the county and have a 30-minute response time for our youths, and can provide 24/7 crisis stabilization support, if needed/approved by DFCS.

Requirements

  • High School Diploma or GED and two (2) years of relevant experience as a Healthcare/Medical - Social Worker, or equivalent combination of education and experience (two years of relevant experience equals one year of education).
  • Speak, read, and/or write another language may be required by some programs/areas.
  • Must remain physically fit enough to keep clients self-safe.
  • While performing these duties the employee is required to perform the following physical tasks when the need arises: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell.
  • This also includes the ability to: Move quickly/run
  • Drive a car.
  • If employed at a Neurodevelopment Services location, employee is required to perform and pass a Human Performance Evaluation Test at a designated company clinic. This will include testing for: lifting, pushing/pulling, repetitive coupling, static weight, and other required movements.
  • The employee must occasionally lift and/or move up to 25 pounds.
  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Driving Required
  • May have unsupervised contact with children.
  • Requires full background check and TB Exam.

Nice To Haves

  • 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications
  • 7.5% Bilingual Differential for qualified positions

Responsibilities

  • Demonstrates mastery of the Crisis Intervention Specialist 1 Job Description
  • Advanced skills through support of the MH crisis hotline by modeling and coaching Crisis Intervention specialist I in gathering information, supporting callers and identifying needs related to current crisis situation. May provide phone stabilization and resourcing as needed.
  • Provides crisis assessment and de-escalation of adults or youth who are experiencing an acute MH or behavioral crisis and may be presenting as a danger to themselves or a danger to others.
  • Demonstrates ability to train others in process of information gathering and decision making related to involuntary psychiatric holds as Lanterman Petris Short laws and regulations.
  • Demonstrates advanced knowledge around providing direct billable mental health services, documenting in alignment with MediCal regulations, and achieves set productivity expectations. Exhibits advanced knowledge around coaching others in the electronic health record. Maintaing audit ready progress notes.
  • Models expert techniques around engaging and supporting family members and other natural supports in the midst of an acute psychiatric crisis which includes psychoeducation related to deescalation strategies, steps to secure home environments specifically related to weapons, dangerous items, substances that could put the client at risk of harm to self or others.
  • Coaches others in the workflow of transporting individuals on 5150 holds including providing clinical information to accepting hospitals or CSU/other psychiatric facilities. Remains with client until transport has arrived and client safety enroute to accepting facility.
  • Leads Assists individuals with identifying triggers, unmet needs, psychosocial factors that are contributing to ongoing acute MH crisis. Utilize strengths-based approach to develop a comprehensive risk management and safety plan to support the client in stabilizing the behaviors that may present as danger to themselves or others after the conclusion of service.
  • Provides linkage, referrals and resources in the community based on identified needs which may include but not limited to MH services, substance use services, housing supports, and additional identified social services.

Benefits

  • Benefits eligibility starts on day ONE!
  • We provide a robust benefits package which includes medical, dental & vision See our Benefits Page HERE.
  • 401K Employer Match up to 4%
  • Competitive Time Off Plans
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service