Crisis Intervener - Mental Health & Addictions

Nova Scotia Health and IWK Health•Halifax, NS

3d•Hybrid

About The Position

Join our established interdisciplinary NSH Provincial Crisis Team (PCT) as we continue our commitment to driving positive changes and supporting Nova Scotians in crisis. The PCT encompasses the Mental Health & Addictions Provincial Crisis Line and the Mental Health Mobile Crisis Team which is an integrated health service with Halifax Regional Police. As the Crisis Intervenor on the Provincial Crisis Team, under the direction the Health Services Manager, delivers crisis support services to individuals experiencing a mental health crisis as well as community organizations and families/friends who are supporting them. The support includes triage of the caller, clinical assessment of the client's psychiatric or mental health status, overall health status, the current situation, and risk to self or others. Intervention to provide culturally sensitive and non-judgmental support, education and problem-solving facilitation; and referral or disposition to appropriate services and resources deemed necessary. The interventions include crisis prevention, intervention, and follow-up immediately after the crisis. Interventions take place on the phone, as well as in the community. The Crisis Intervenor would work in a multidisciplinary team providing support and consultation as needed and will participate in program development and evaluation and quality improvement on an ongoing basis. The incumbent will also be responsible for providing an integrated crisis intervention service with an interdisciplinary team including the IWK, Halifax Regional Police and EHS across the age spectrum.

Requirements

Bachelor’s degree in Social Work or Nursing, Graduate of a C.A.O.T recognized School of Occupational Therapy, Recognized MSc in Clinical Psychology from an accredited university with up to date applicable licensure and Nova Scotia registration
One to two (1-2) years’ experience with a specific knowledge of mental health issues required
Knowledge of crisis intervention issues and ability to implement these interventions to achieve evidence-based outcomes
Knowledge of system related issues-community and government services and resources.
Ability to achieve a degree of autonomous practice and ability to work within a multidisciplinary team is required
Nonviolent Crisis Intervention, Suicide Intervention Training, CPR
Working knowledge of the Hospitals Act as it pertains to Mental Health.
Ability to complete brief psychiatric assessment and mental status exam; basic working knowledge and understanding of DSM-5
Skills required to work effectively and safely through a combination of phone and on-site assessment and intervention
Sound working knowledge of community resources and government legislation as it pertains to resources and client services
Demonstrated knowledge of theory and practice of individual, family, and community systems
Effective verbal and written communication skills, effective interpersonal, clinical and assessment skills
Demonstrated competent computer skills
Ability to work independently and collaboratively with other team members and the community
Knowledge and understanding of current social, health and community trends, which may impact on individuals accessing the MHMCT and the provision of service in general
Ability to adhere to district and service policies and procedures and guidelines when carrying out duties

Nice To Haves

Valid Nova Scotia Driver's License an asset.
Competencies in other languages an asset, French preferred

Responsibilities

Delivers crisis support services to individuals experiencing a mental health crisis as well as community organizations and families/friends who are supporting them.
Triage of the caller, clinical assessment of the client's psychiatric or mental health status, overall health status, the current situation, and risk to self or others.
Provide culturally sensitive and non-judgmental support, education and problem-solving facilitation.
Referral or disposition to appropriate services and resources deemed necessary.
Interventions include crisis prevention, intervention, and follow-up immediately after the crisis.
Interventions take place on the phone, as well as in the community.
Work in a multidisciplinary team providing support and consultation as needed.
Participate in program development and evaluation and quality improvement on an ongoing basis.
Provide an integrated crisis intervention service with an interdisciplinary team including the IWK, Halifax Regional Police and EHS across the age spectrum.