Spokane - Crisis Diversion Program Coordinator with Direct Support Professional (DSP) Duties

Alpha Supported Living Services•Spokane, WA

16h•Onsite

About The Position

Under the supervision of the Program Manager, the Program Coordinator assists with overseeing the provision of support for assigned participants. The Program Coordinator will be responsible for supervisory tasks and may also provide personal care supports as needed. The Program Coordinator will interact with program participants and must be familiar with the Guiding Values issued by the Developmental Disabilities Administration (DDA). At all times, the Program Coordinator will seek to act in accord with the principles and values expressed and uphold the agency mission. This role requires a strong focus on crisis planning, care coordination, and ongoing staff training to support participants' well-being and safety.

Requirements

At least 18 years of age
An associate degree, or its equivalent, from a college or university and at least 1 year experience working in social services or A high school diploma/GED and 3 years experience working in social services
Have a Washington State Driver’s license, current vehicle insurance and able to be covered on Alpha Supported Living Services’ automobile insurance plan based upon his/her driving record
Background inquiry clearance from an authorized state agency
Basic to intermediate ability to use common productivity software (Outlook, Word, Excel, etc.); Ability and willingness to learn new software and/or information systems.
Basic ability to understand the implications of new information for both current and future problem-solving and decision-making
Intermediate ability to communicate effectively orally and in writing as appropriate for the needs of the audience
Ability and willingness to demonstrate sound judgement and exercise decision making relevant to the scope of work
Knowledge of personal care skills, techniques and procedures; Demonstrated ability to use this knowledge to provide care and support for participants
Ability to recognize, adjust and react appropriately to individual differences in ability, personality, interests, behavioral challenges and medication protocols
Intermediate to advanced customer service skills; Actively look to help others; Awareness of impact of actions on others; Sensitivity and awareness to apply general rules to specific problems to produce answers that make sense

Responsibilities

Assist Program Supervisor and provide participant supports that meet their individual needs
Revise staffing schedules and help find coverage for staff absences/vacations; Work direct support shifts as needed
Provide on-site training to new staff
Monitor petty cash funds and complete related activities
Monitor the upkeep of participant homes and notify appropriate personnel about concerns, assisting with resolutions as needed or requested
Review participant-related documentation and discuss with supervisor regularly
Attend Person Centered Planning meetings and participate in the development and implementation of participant IISPs
Encourage and support participants to provide input / personal preferences for IISP goal setting
Monitor progress toward IISP goal completion and assist supervisor with staff training as needed
Support participants to decorate their personal living space and provide training to staff regarding how to empower personal choice and self determination
Monitor and track routine tasks, including Activity Calendars, Cleaning Schedules, Agency Vehicles, Grocery Shopping, and Adaptive or Safety Equipment
Maintain and develop professional working relationships with participants’ families and friends, vocational program staff, day program staff, DDA Case/Resource Management and other service providers, and internal staff (and communicate information as needed or required, including incident reports)
Participate in staff meetings and attend other meetings and seminars; complete individual training requirements annually and maintain certifications and licensures, as required
Attend mandatory training to complete: First Aid / CPR, Blood borne pathogens, Mandated reporter, 12 Continuing Education Hours
Operate a personal vehicle on a regular basis; Maintain personal vehicle in a safe operating condition
Develop and implement a Crisis Services Treatment Plan within 48 hours of admission, including necessary supports, services, and discharge goals.
Collaborate with the BCBA to implement Positive Behavior Support within 30 days of placement.
Oversee participants' medical and behavioral programs to ensure comprehensive care.
Complete at least six hours of DSHS-approved training before starting, covering trauma-informed practices and crisis prevention techniques (e.g., CPI, Mandt, or Right Response).
Complete additional training within 90 days, including dual diagnosis competency and at least six hours of annual client-specific training on topics such as anger management, autism, mental health, coping skills, and physical interventions.