Crisis Counselor, 1st Shift (Full Time)

Kenosha Human Development Services•Village of Somers, WI

13d•$21 - $23•Onsite

About The Position

The Crisis Counselor provides walk-in, telephone, and mobile interventions to individuals experiencing mental health emergencies. The role also links clients to community resources and provides follow-up. It is an in-person, full-time position scheduled for 40 hours per week or as demanded by the position, at the Crisis Prevention Center in Kenosha, Wisconsin. The pay range is $21.20 to $23.32 per hour. The position reports to the Crisis Program Manager and is classified as non-exempt.

Requirements

Bachelor's degree required.
Excellent verbal and written communication skills, including effective communication in English.
Ability to observe, interpret, assess, and document human behavior.
Ability to maintain an active pace for up to an eight-hour shift and frequently traverse the workspace and community.
Professional attitude, strong work ethic, ability to work independently, and ability to maintain appropriate personal boundaries.
Complete a minimum of 40 hours of training upon hire.
Reliable transportation and a valid driver's license with a good driving record.
Maintain personal auto insurance with coverage of at least 100,000/300,000/100,000.
Ability to maintain records and document case notes daily.
Ability to give and accept feedback as part of a team.
Willingness to learn and work with the treatment philosophies.

Nice To Haves

Bilingual ability in Spanish.

Responsibilities

Respond to crisis calls promptly, prioritize them, determine whether telephone or on-site intervention is needed, assess the crisis and level of danger or urgency, obtain assistance as needed, de-escalate immediate reactions, and collaborate on safety plans and outcomes.
Provide supportive listening, feedback, information, referrals, and advocacy as needed.
Conduct suicide assessments of targeted inmates at local detention facilities.
Refer clients to or authorize county-funded services when appropriate, including consulting with emergency-room staff about county funding for voluntary placements.
Assess and authorize emergency psychiatric inpatient hospitalization when appropriate; assist law enforcement in evaluating the need for involuntary inpatient care; present suitable alternatives such as safety planning; and assess and help determine placement for voluntary detoxification.
Assess, refer, or admit clients to the KARE Center for crisis stabilization or to defer emergency hospital admission, and provide facilitating services such as transportation when needed.
Respond to crime scenes at law enforcement's request, assist police as instructed, support victims and witnesses in de-escalation, provide referrals and immediately needed services, and develop and facilitate short-term safety plans.
Complete continuing education and clinical supervision requirements for agency state certification, and maintain accurate records of task completion.
Perform other work as required by the Emergency Mental Health Services Supervisor.
Promptly complete required documentation and maintain daily case notes.