Crisis & Community Support Advocate

Next Door Solutions to Domestic Violence • San Jose, CA

2d • Onsite

About The Position

Next Door Solutions to Domestic Violence (Next Door) is a nonprofit organization located in San Jose. Since 1974, Next Door has been providing critical intervention and prevention services to domestic violence survivors and their children. Next Door’s advocacy services include survivor-defined intervention from crisis to self-sufficiency. Next Door is a community leader, known for its advocacy orientation to achieve its mission of ending domestic violence in the moment and for all time. As one of the leading local agencies in the domestic violence field, Next Door takes pride in its grassroots legacy, commitment to systems change, and its “roll up your sleeves” culture. Next Door is an equal opportunity employer committed to developing the leadership skills of people from diverse backgrounds.

This position is responsible for providing integral gateway services to survivors of domestic violence, primarily at Next Door Solutions’ community office. This crucial intervention and advocacy position provides survivors with necessary support and survivor-centered planning. This bi-lingual advocate will provide extensive safety planning, risk assessment counseling, and warm referrals to survivors through face-to-face and telephone services.

Requirements

• AA, BA, BSW degree plus 2 years of nonprofit experience
• Knowledge of trauma informed services
• Good written and oral communication skills
• Ability to work individually one-on-one with clients and as part of a team
• Excellent interpersonal skills
• Ability to work under pressure and multitask
• Ability to meet assigned deadlines
• Bilingual (Spanish/English) required.

Nice To Haves

• Knowledge of domestic violence with 40-hour Domestic Violence Training certificate preferred.

Responsibilities

• Provision of crisis intervention, counseling, safety planning, and risk assessment for survivors through phone, walk-ins and appointments.
• Connect & refer survivors to Next Door Solutions services.
• Connect & refer survivors to other community agencies.
• Maintain current referral/resource information and guide.
• Maintain current client records and documentation.
• Attend monthly department meetings and Next Door All Staff meetings.
• Meet with management for supervision monthly and as needed.
• Maintain up-to-date training on domestic violence and other related topics.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree