Crisis Clinician I (Evening Shift- Safe Harbor Behavioral Health)

UPMC•Erie, PA

4d•Onsite

About The Position

UPMC Western Behavioral Health at Safe Harbor is seeking a passionate and driven Crisis Clinician I to join their Crisis Intervention team. This team provides 24/7 crisis services through phone support, mobile response, and walk-in assessments. The Crisis Clinician I, under the guidance of the Crisis Clinician Supervisor, will offer compassionate care to individuals of all ages facing self-identified crises. Responsibilities include crisis counseling, de-escalation, clinical assessment, coordination of services, and meeting with clients within the community. This is an evening shift position (2pm-12am), four days per week, with a six-week rotation schedule that includes some weekends and holidays. The dress code is business casual, and on-site parking is provided at no cost. The role is challenging but deeply rewarding, with a team-building committee focused on staff wellness, connection, and a positive work culture. UPMC offers a Total Rewards Program and a sign-on bonus of up to $5,000.

Requirements

Bachelor's degree in psychology, Counseling or Social Work WITH one year of mental health direct care experience OR master's degree in psychology, Counseling or Social Work required.
Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience.
Work history that includes phone triage, as well as an in-depth knowledge and proven skill at doing psychiatric assessments.
Excellent, recovery-oriented interpersonal relations.
Ability to work shifts, weekends, holidays, and to assume on call responsibilities.
May in the course of their duties be in rooms where medications are stored or may transport medications when they transport patients.
Transportation of medication is limited from one department to another.
Automotive Insurance
Cardiopulmonary Resuscitation (CPR)
Comprehensive Crisis Management (CCMC)
Driver's License
Act 31 Child Abuse Reporting with renewal
Act 33 with renewal
Act 34 with renewal
Act 73 FBI Clearance with renewal
Bachelor's transcripts must be attached for consideration.

Nice To Haves

Experience in mental health crisis intervention, case management, or in home therapy preferred.

Responsibilities

Provide crisis services in community and office settings, including assessments, counseling, and crisis planning.
Manage crisis situations independently using positive approaches and motivational interviewing techniques.
Complete consumer and family crisis assessments (face-to-face and by phone) and provide follow-up via phone or mobile visits.
Support consumers by promoting stability, coordinating referrals, and negotiating appropriate services.
Maintain accurate documentation, complete required paperwork, and navigate insurance processes and authorizations.