Crisis Clinician I (Safe Harbor Behavioral Health)

UPMC•Erie, PA

17h•Onsite

About The Position

UPMC Western Behavioral Health at Safe Harbor is seeking a passionate and driven Crisis Clinician I to join their Crisis Intervention team. This team provides 24/7 support through crisis phone services, the 988 Suicide & Crisis Lifeline, mobile response, and walk-in assessments. The Crisis Clinician I, under the guidance of the Crisis Clinician Supervisor, will deliver crisis counseling, de-escalation, clinical assessments, and service coordination for individuals of all ages experiencing a crisis. They will work alongside a Shift Supervisor, answering crisis calls and conducting assessments, support, and resource connections in the community. Additional support is available from the Clinician Supervisor, Director, and Administrator on Call (AOC).

Requirements

Bachelor’s Degree in Psychology, Counseling or Social Work WITH one year mental health direct care experience OR Master’s Degree in Psychology, Counseling or Social Work and no experience.
Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience
Experience in phone triaging, as well as an in-depth knowledge and proven skill at doing psychiatric assessments.
Automotive Insurance
Cardiopulmonary Resuscitation (CPR)
Comprehensive Crisis Management (CCMC)
Driver's License
Act 31 Child Abuse Reporting with renewal
Act 33 with renewal
Act 34 with renewal
Act 73 FBI Clearance with renewal
BACHELORS TRANSCRIPTS MUST BE ATTACHED FOR CONSIDERATION.

Nice To Haves

Experience in mental health crisis intervention, case management, or in-home therapy preferred.
Excellent, recovery-oriented interpersonal relations

Responsibilities

Provide crisis services in community & office settings, including assessments, counseling and crisis planning.
Manage crisis situations independently using positive approaches and motivational interviewing techniques.
Complete consumer & family crisis assessments (face-to-face and by phone) and provide follow-up via phone or mobile visits.
Support consumers by promoting stability, coordinating referrals, and negotiating appropriate services.
Maintain accurate documentation, complete required paperwork, and navigate insurance processes and authorizations.