Crisis Clinical Supervisor - Mobile Outreach - full time

The Opportunity Alliance • Portland, ME

1d • Hybrid

About The Position

The Opportunity Alliance is looking for a compassionate, skilled, and collaborative Crisis Clinical Supervisor to help lead our Mobile Outreach team—providing critical, on-the-spot support to individuals in crisis across Cumberland County. This is more than a supervisory role—it's a chance to shape high-quality, responsive mental health care in the community while supporting a dedicated, multidisciplinary team. As the Crisis Clinical Supervisor, you’ll play a key leadership role, balancing clinical expertise, team support, and program coordination. You’ll guide and mentor staff while helping ensure individuals in crisis receive timely, effective, and recovery-oriented care.

Requirements

• Master’s degree in Social Work, Counseling, Psychology, Marriage and Family Therapy, or related field
• Conditional or full clinical licensure required
• Strong clinical assessment, crisis intervention, and decision-making skills
• Excellent communication, organization, and documentation abilities
• Interest or experience in people management
• Ability to work flexible hours, including occasional evenings/weekends
• Comfortable responding to high-acuity situations and critical incidents
• Proficiency with Microsoft Office and electronic documentation systems
• Valid driver’s license for occasional local travel
• Ability to pass required background checks

Nice To Haves

• Supervisory or leadership experience
• Experience in crisis services or mobile outreach
• Familiarity with DSM criteria and multidisciplinary collaboration

Responsibilities

• Providing clinical supervision and leadership to Mobile Crisis Workers and call specialists
• Supporting real-time triage, consultation, and clinical decision-making
• Coaching staff through complex cases, assessment, and intervention strategies
• Ensuring high-quality documentation, data reporting, and program oversight
• Leading training and staff development, from onboarding to ongoing skill-building
• Partnering with internal teams and community providers to ensure strong collaboration and responsiveness
• Promoting a culture of communication, learning, and continuous improvement

Benefits

• Generous paid time off accrual
• 9 paid holidays per calendar year and up to 3 floating holidays per calendar year
• Excellent medical benefits at very reasonable cost
• Dental and Vision insurance options
• Agency paid basic life insurance and STD & LTD disability insurances
• 403(b) retirement with a generous agency match
• Tuition Reimbursement – offered once per year through an application process

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level