Clinical Supervisor - Mobile Crisis Program

Childrens Home of Jefferson•Watertown, NY

1d•$72,500•Hybrid

About The Position

As part of a Mobile Crisis Program (MCP), the Clinical Supervisor performs the role of a MCP Clinician working within the community setting performing interventions designed to stabilize children, families, and adult individuals when they are in crisis. Additionally, the Supervisor provides clinical supervision to the MCP clinicians, agency interns, and/or other assigned clinical staff. Mobile crisis services are provided to children and adults who are experiencing, or at imminent risk of experiencing, a behavioral health crisis. A behavioral health crisis includes instances in which a person cannot manage their primary psychiatric and/or substance use related symptoms without de-escalation or intervention. The mission is to deliver person-centered, trauma-informed, culturally linguistic competent services that are high quality, effective, and integrated community-based services promoting resilience, rehabilitation, and recovery. These services are available telephonically and face-to-face in the community and are aimed at providing immediate support and offer alternatives to hospitalization when appropriate.

Requirements

Master’s degree in Social Work, Mental Health Counseling, or a closely related clinical field from an accredited institution
Current, unrestricted New York State clinical licensure that meets the scope of practice requirements to independently supervise clinical staff, required (LCSW or LMHC (Diagnostic Privilege))
Demonstrated experience providing clinical supervision to licensed and unlicensed clinicians and interns.
Strong organizational abilities and office skills are essential for this position.
Excellent people skills and be a team player.
Must be able to work with privileged information in an unbiased and ethical manner.
Ability to work with diverse populations.
Must demonstrate effective and excellent oral and written communication skills and the ability to work cooperatively with others.
Must be detail-oriented and possess excellent time-management skills.
Requires self-direction, tact, diplomacy, and the ability to be clear, courteous, and professional.
Able to react to change productively and handle other duties as assigned.
Must maintain privacy of confidential information.
Successful completion of routine pre-employment requirements as mandated by the New York State Department of Health, Office of Mental Health and Office of Children and Family Services along with ongoing clearances and exclusion checks.
These requirements are to include employment health requirements, reference checks, criminal background checks/fingerprinting, State Central Registry clearance and your eligibility to work in the United States.
A valid NYS driver’s license is required.
Corporate Compliance, HIPAA Privacy Security, Workplace Harassment and Discrimination Training, Nonviolent Crisis Intervention, First Aid and CPR will be required following date of hire.

Responsibilities

Provides mobile and telephonic crisis response services throughout Jefferson and Lewis counties and delivers services in the least restrictive available setting.
Interacts with local emergency systems (e.g. 911, local crisis hotlines), hospitals, law enforcement, and certified Peer Advocates to include co-response in order to provide safe and coordinated crisis response.
Provides immediate, short-term clinical interventions to stabilize individuals, their families and/or caregivers in the home, community, office, and natural environments.
Employs flexible, person-centered interventions, calming techniques and models positive, soothing behaviors.
Evaluates and assesses the holistic needs of individuals and their family, including the predictors of safety risks in the home and community.
Utilizes effective clinical judgement utilizing evidence-based clinical tools (SBIRT, C-SSRS, PHQ-9, QPR) and safety plans as appropriate.
Assists recipients through the introduction and reinforcement of crisis management skills and identification of community resources and supports.
Coordinates with recipient’s current treatment provider(s) and other identified supports to resolve the current crisis and to aid in preventing future crises.
Works in consortium with the Crisis Case Manager to provide follow-up services and efforts to appropriately link and refer individual to support services within the community.
Values and protects the rights, privacy, and confidentiality of recipients, with the understanding that whenever necessary, contact will be made with collaterals who may have information to inform the assessment.
Collects data and maintains client records according to agency and standard guidelines.
Other duties as assigned to support the program objectives.
Provides regularly scheduled individual and/or group clinical supervision to MCP clinicians, case managers, interns, and other assigned clinical staff, in accordance with agency policy and regulatory requirements.
Ensures supervision meets licensing, credentialing, and internship requirements, as applicable.
Documents all supervision activities, including dates, duration, content, and clinical focus, in accordance with agency standards.
Serves as a clinical resource and consultant for risk assessment, safety planning, crisis intervention strategies, and clinical decision-making.
Monitors clinical practice, documentation quality, and adherence to program protocols and evidence-based practices.
Provides timely, constructive feedback regarding job performance, clinical skills, professional conduct, and areas for improvement.
Identifies performance concerns and collaborates with program leadership to address support needs, training gaps, or corrective action.
Contributes to formal employee performance evaluations by providing written input and supervisory observations.
Supports onboarding, orientation, and skill development of new clinical staff and interns assigned to the Mobile Crisis Program.
Promotes consistency in clinical approach, crisis response standards, and documentation practices across the team.
Escalates clinical, ethical, or performance concerns to appropriate leadership in a timely and professional manner.
Assists program leadership with maintaining clinical coverage, supervisory continuity, and staff support during high-acuity periods or staff absences.