Crisis Center Admissions and Billing Specialist

Sea Mar Community Health Centers•Lynnwood, WA

86d•Onsite

About The Position

Sea Mar Community Health Centers is seeking a Crisis Center Admissions and Discharge Coordinator to provide direct services to patients in the 23-Hour Crisis facility and the Residential Site for Crisis Stabilization. This role focuses on admission and discharge planning, and aftercare follow-up for high-risk adults with substance use disorder or mental health diagnoses. The position is part of the administrative leadership team within the crisis facility and requires adherence to Sea Mar's core values of respect, dignity, integrity, compassion, social justice, and teamwork. Employees are expected to understand and empathize with client needs, surpass expectations, and continually learn to stay current with industry standards.

Requirements

Bachelor’s degree or higher education is required (Psychology, Sociology, or Human Services preferred) with minimum of three years of experience that is relevant to the primary responsibilities of this position.
Requires experience working with individuals in crisis.
Must sign an oath of permanent confidentiality covering all patient relate information.
Must pass a Background Check and Washington State Patrol.
Must comply with all ethical standards of Sea Mar and as required by DOH.
Shall have no history or evidence of alcohol or other drug misuse for a period of three (2) years immediately prior to the date of employment at the facility, and no misuse of alcohol or other drugs while employed at this center.
Must complete an annual clinical competency test as applicable.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before clients or employees of organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Must possess a current First Aid Certificate
Pre-hire and annual employee health screening is required.
Must pass a TB test at time of hire, and annually thereafter.
Annual influenza vaccine required. Only exception is for employees with a medical or religious exemption approved by Administration. Employees with an approved medical or religious exemption must wear a mask at all times during the flu season.
Must have a valid Washington State driver's license
Must obtain a CPR certificate within 90 days of hire date and is required to maintain a current CPR certificate throughout employment.
Must be fully vaccinated for Covid-19. Only exception is for employees with a medical or religious exemption approved by Administration.

Nice To Haves

Psychology, Sociology, or Human Services preferred education.

Responsibilities

Provides screening and evaluation of individuals and refers them as needed to other treatment/service programs as are available in the facility and in the community.
Provides screening and evaluation of psychological, social, and emotional problems and works under the direction of the Clinical Supervisor to refer clients to other treatment / service programs in the facility and in the community as needed.
Coordinates thorough discharge plan with the patient, family and community agencies.
Provides ongoing follow up with each patient post discharge and assist with linkage or referral to additional resources as needed.
Coordinates and cooperates with staff or other agencies and organizations in order to expedite treatment for each patient and for their continuum of care.
Attends regular staff meetings and in service training for clinical personnel.
Maintains accurate and current records on each patient in accordance to ASAM and according to the facility's procedure for patient records.
Performs other related tasks as assigned by the Program Manager/Clinical Supervisor.
Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patients served.
Demonstrates knowledge of the principles of growth and development over the life span.
Responsible of the coordination of the patient’s next level of care.
Collaborates with Peer Support Specialists and Mental Health Clinicians to assess clients’ needs prior their discharge.
Develop, coordinate, and implement safe, timely discharge plans for individuals exiting the crisis stabilization unit.
Ensures the discharge plan aligns with the client’s treatment goals, safety considerations, and support systems.
Facilitates referrals to outpatient behavioral health providers, substance abuse treatment centers, housing, medical care, or other community resources.