Crisis Case Therapist IHR

Northwestern Memorial Healthcare•Winfield, IL

12d•$34 - $38•Onsite

About The Position

The Crisis Case Therapist I reflects Northwestern Medicine’s mission, vision, and values, follows its Code of Ethics and Corporate Compliance Program, and complies with applicable policies, procedures, regulations, and accreditation standards. This In-House Registry position is in Crisis Consult Services at Northwestern Medicine Central DuPage Hospital in Winfield, Illinois. The hours are as needed, and benefits are not offered with this position. The therapist assesses patients experiencing acute mental health crises or substance-related concerns in the emergency department and medical/surgical units. The role includes treatment planning and direct patient services, with individual and family counseling on a limited basis when needed. The therapist coordinates care with the treatment team, patients, and families; documents in the medical record; and supports discharge planning and continuity of care. Shifts include 7:00 a.m.–3:30 p.m., 3:00 p.m.–11:30 p.m., and 11:00 p.m.–7:30 a.m. The position requires availability for a variety of weekday and weekend shifts. Initial training takes place during the week on day shift. The role may require responding to changing assignments and remaining on duty when a crisis requires management, as well as accepting on-call work when assigned and required because of staff shortages. The listed workload is 1.2 hours per week (0.03 FTE). Compensation is $34–$38 per hour.

Requirements

Master’s degree in Social Work, Psychology, Counselling, or a related field.
Experience working with substance abuse and mental health populations.
Licensed Professional Counsellor (LPC) or Licensed Social Worker (LSW) within twelve months of hire; the posting also states that an active LPC, LSW, LCPC, or LCSW license is required to be considered.

Nice To Haves

Two to five years of experience and training in assessment and individual, family, and group counselling.
Three to five years of experience in an intensive treatment setting and/or mental health setting.
Certified Alcohol and Drug Counsellor (CADC).
LSW, LPC, LCPC, LCSW, or Certified Alcohol and Drug Counsellor credential.

Responsibilities

Provide patients and customers with accurate information and timely updates, promptly address questions and concerns or connect them with appropriate resources, and help them find their way.
Work collaboratively with coworkers across departments, communicate effectively, and respect diverse opinions and contributions.
Manage the work schedule efficiently and complete assignments on time.
Document accurately and promptly in Epic or other automated medical-record systems.
Retrieve patient information from the hospital medical-records application to understand cases and support continuity of care.
Apply understanding of DSM diagnoses and, through patient contact and treatment-team input, develop therapeutic interventions to address diagnoses.
Communicate with patients and their support systems about admission, continued stay, and discharge planning, and document those communications.
Document according to Central DuPage Hospital standards and applicable regulatory and accrediting requirements, including JCAHO and the Illinois Department of Alcoholism and Substance Abuse.
Complete assigned intake evaluations and assessments and use patient placement criteria to document the rationale for recommended levels of care.
Adapt to changing work assignments in response to patient needs, remain on duty when crisis management requires it, and accept assigned on-call work when required by staff shortages.
Develop and maintain cooperative working relationships with physicians, departments, and Behavioral Health Services staff.
Meet departmental patient-caseload expectations while maintaining expected quality of care and patient satisfaction.