Crisis Care Navigator 988

Osage Nation Health Center • Pawhuska, OK

4d • Onsite

About The Position

The Crisis Care Navigator provides crisis response, care coordination, referrals, and follow-up services to individuals experiencing mental health crises, suicidal ideation, substance use emergencies, and other behavioral health needs. The role collaborates with Osage Nation Law Enforcement, emergency responders, healthcare providers, and community partners to coordinate timely access to appropriate treatment and supportive services. The position requires 24/7 on-call availability to respond to behavioral health emergencies throughout the Osage Nation service area, including field-based calls and travel to hospitals, detoxification facilities, psychiatric treatment centers, and other locations as needed.

The position requires a high level of personal integrity, ethics, and professional judgment, along with knowledge of culturally sensitive behavioral health crisis intervention and Native American healing concepts. Applicants must complete and acknowledge the application, answer all questions, and provide a tribal membership card if claiming Osage or Native American preference. Osage preference applies; information provided may be verified.

Requirements

• Bachelor's degree.
• At least 6 years of professional experience in behavioral health, crisis intervention, substance use disorder services, case management, or related human services.
• Willingness and ability to maintain 24/7 on-call availability, including nights, weekends, and holidays.
• Knowledge of suicide prevention, mental health conditions, substance use disorders, and crisis stabilization services.
• Knowledge of Native American healing concepts and culturally responsive behavioral health practices.
• Ability to respond appropriately to people experiencing behavioral health emergencies or potentially hostile situations.
• Willingness and ability to respond to field-based crisis calls and travel as necessary.
• High personal integrity, ethics, professional judgment, and problem-solving skills.
• Strong communication, crisis de-escalation, organizational, and teamwork skills.
• Ability to maintain confidential client information and accurate service documentation.
• Knowledge of Microsoft Office Suite programs.
• BLS certification, or ability to obtain it within 90 days of hire.
• Ability to pass a criminal background check and drug/alcohol testing.
• Valid driver's license and clean driving record; may be required to drive GSA or Nation vehicles.

Nice To Haves

• Experience working with law enforcement, emergency response personnel, or crisis intervention teams.

Responsibilities

• Provide crisis response, care coordination, referrals, and follow-up services to people experiencing behavioral health crises and needs.
• Coordinate access to treatment and supportive services with Osage Nation Law Enforcement, emergency responders, healthcare providers, and community partners.
• Maintain 24/7 on-call availability, including nights, weekends, and holidays, to respond to emergencies throughout the Osage Nation service area.
• Respond to field-based crisis calls in coordination with law enforcement and emergency response personnel.
• Travel to hospitals, detoxification facilities, psychiatric treatment centers, and other locations as necessary.
• Maintain confidential client information and accurate service documentation.
• Attend conferences, training, and other job-related assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior