Crimson Data Quality Associate

Indiana University Foundation•Bloomington, IN

1d•Hybrid

About The Position

As a Crimson Data Quality Associate at IUF, you'll help keep the data that powers fundraising and alumni engagement accurate, consistent, and reliable across Indiana University and the Indiana University Foundation. Day to day, you'll manage a steady flow of data quality work through the team's queue, including batch loading records, resolving duplicates, and maintaining constituent relationships within Crimson. When you spot a recurring issue or a process that could work better, you'll flag it and help build a better way forward. You'll also serve as a go-to resource for units across IU Advancement by consulting with development officers, administrative staff, and other partners on data standards, best practices, and training materials that make Crimson more accessible to everyday users. The balance of your partnerships leans heavily toward campus support units, so your ability to bridge the gap between data expertise and everyday users is essential. The ideal candidate brings sharp attention to detail and genuine curiosity, but pairs technical skill with a human touch. You correct mistakes tactfully, build trust through partnership, take initiative without being asked, and care as much about the people using the data as the data itself.

Requirements

Bachelor's degree in a related field and 2 years of professional experience in CRM administration, data management, or related work.
Combinations of related education and experience will be considered.
Strong analytical skills with the ability to identify data trends, recurring errors, and improvement opportunities.
Demonstrated ability to train, mentor, and support colleagues through clear communication and education.
Skill in explaining technical concepts and procedures to non-technical audiences.
Experience with CRM platforms.
Proficiency in Microsoft Excel, including advanced functions for data sorting, filtering, cleanup, and validation.
Ability to exercise sound judgment and discretion when working with constituent records.
Proven ability to work independently and within cross-functional teams.
Strong organizational and time management skills with the ability to manage high-volume, detail-oriented work.
Ability to remain productive and focused in a fast-paced environment with competing priorities and short turnaround times.

Responsibilities

Manage a steady flow of data quality work through the team's queue, including batch loading records, resolving duplicates, and maintaining constituent relationships within Crimson.
Flag recurring issues or processes that could work better and help build a better way forward.
Serve as a go-to resource for units across IU Advancement by consulting with development officers, administrative staff, and other partners on data standards, best practices, and training materials that make Crimson more accessible to everyday users.
Bridge the gap between data expertise and everyday users.