Criminal Investigator
About The Position
The Screening Criminal Investigator is responsible for reviewing, researching, and validating criminal records sourced from multiple criminal data providers and manual research for RealPage Screening clients. This role involves significant online research, verifying data with court personnel via phone, and collaboration with data vendors to ensure accuracy and completeness of screening reports. The ideal candidate is analytical, detail-oriented, and results-driven, with the ability to assess whether criminal record data is accurate in both content and identity. This position plays a critical role in ensuring the accuracy, timeliness, and compliance of screening reports, directly impacting client decision-making.
Requirements
- College degree or equivalent relevant experience preferred.
- Knowledge of criminal court systems and processes required.
- 1-2 years of experience in background screening, criminal records analysis, or legal research experience preferred.
- Ability to analyze and validate complex data across multiple sources.
- Experience with Microsoft Windows and Office required.
- Excellent written and verbal communication skills.
- Investigative and analytical skills required to acquire public record information.
- Ability to work efficiently in a high-volume, multi-system environment.
Nice To Haves
- Knowledge of the Fair Credit Reporting Act (FCRA) a plus.
- Experience with SQL a plus.
Responsibilities
- Review criminal record data reported by RealPage Screening to ensure accuracy, completeness, and correct consumer association.
- Evaluate criminal records from vendor-provided data and manual research.
- Analyze court documents and case information and compare information to criminal databases.
- Contact appropriate agencies, e.g. courthouse, district attorney’s office, sheriff’s office, and recorder’s office as needed to confirm public record information.
- Conduct review to ensure cases are up-to-date and reflect any changes located in the docket.
- Utilize databases and online resources to determine consumer identification and relationships to reported records.
- Manage multiple record queues and prioritize tasks to meet turnaround expectations.
- Communicate record updates and corrections with criminal data providers to ensure the necessary changes are made to data resulting from review findings.
- Partner with criminal data providers to resolve delays, incomplete records, or data issues.
- Assist in quality assurance of criminal updates when needed.
Benefits
- Health, dental, and vision insurance.
- Retirement savings plan with company match.
- Paid time off and holidays.
- Professional development opportunities.
- Performance-based bonus based on position.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
