Crew

AMC Theatres•Austin, TX
•$14 - $15

About The Position

AMC Crew members help create a welcoming and memorable moviegoing experience. Crew members are cross-trained and rotate through guest service, concession, ticketing, cleaning, and register duties. The role includes greeting guests, handling transactions, preparing food, maintaining clean theatres and public areas, checking tickets, monitoring auditoriums, and supporting fellow crew members. AMC provides required training and certifications. The position requires flexibility for evening, weekend, and occasional holiday work in a fast-paced environment.

Requirements

  • Must be at least 14 years of age.
  • No prior experience is necessary.
  • Must be available to work evenings, weekends, and occasional holidays.
  • Be reliable and arrive on time.
  • Willingness to complete required training and certifications provided by AMC.
  • Friendly, outgoing personality and enjoyment of working with people.
  • Ability to work in a fast-paced environment.
  • Interest in movies and passion for creating a positive guest experience.
  • Frequent standing, walking, lifting, twisting, and bending, with or without reasonable accommodation.
  • Ability to lift up to 50 pounds and carry it up to 90 feet, or deposit it into a dumpster or trash compactor.

Responsibilities

  • Greet guests, listen to concerns, and communicate clearly to create a positive experience.
  • Use AMC’s POS system to process transactions accurately and efficiently.
  • Use suggestive selling, upselling, and merchandising techniques, including encouraging loyalty card sign-ups.
  • Prepare food safely and efficiently.
  • Keep theatres, lobbies, and restrooms clean and welcoming.
  • Follow instructions for safe use of chemicals and cleaning materials.
  • Check tickets and direct guests to their auditoriums.
  • Enforce the movie rating system respectfully and clearly.
  • Monitor auditoriums for picture and sound quality, lighting, audience behavior, and potential piracy.
  • Assist with opening and closing duties.
  • Support fellow crew members as needed.
  • Help create an inclusive environment where everyone feels welcomed, valued, and respected.
  • Follow AMC Wardrobe 101 Standards, including applicable uniform and local-regulation requirements.
  • Maintain a professional and positive demeanor and follow Company Policies and Procedures.

Benefits

  • Free movies at any AMC nationwide.
  • Daily free popcorn and discounts on food and drinks, excluding alcohol.
  • Flexible schedules.
  • Opportunities to learn new skills and grow a career.
  • Free, confidential access to the Employee Assistance Program (EAP).
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