Crew Worker 2- Parks Ambassador

City of Chattanooga•Chattanooga, TN
•$17 - $21•Onsite

About The Position

The Crew Worker 2 is the second level of a three-level series in the Parks & Outdoors Department. The position may lead an assigned crew and performs a range of maintenance, operational, and public-service duties across parks and other assigned divisions. Work is performed with moderate supervision, and the employee may be assigned or reassigned to any division within the department. Depending on assignment, work may include grounds, roadside, sports-field, facility, skate-park, sign-shop, and park-ambassador duties. Parks Ambassador duties include patrolling park areas, supporting events and activities, helping visitors, coordinating facility access and amenities, and communicating park matters to Special Events & Programming staff. Other assignments may involve maintaining grounds and facilities, preparing sports fields, repairing skate-park features, handling signs and related records, and operating or maintaining tools, vehicles, and equipment. The role provides customer service to park guests and supports a safe and welcoming environment. Employees follow safety rules and procedures, report hazards and incidents, maintain equipment and work areas, and complete related records and communications. The position requires regular attendance and the ability to accomplish essential duties with or without reasonable accommodation. The position is based at 1503 Middle Street, Chattanooga, Tennessee. The listed schedule is Thursday through Monday, 2:30 p.m. to 11:00 p.m. Eastern Time; hours may vary with assignments or projects. The employee must also be available to work mornings, days, evenings, weekends, and holidays.

Requirements

  • High school diploma or GED and one year of relevant education, training, or experience sufficient to perform the essential duties, or an equivalent combination of education and experience.
  • Maintain a valid Class D driver's license.
  • Knowledge of materials, methods, equipment, and tools used in grounds maintenance or the assigned work area; basic mechanical principles; and safe work practices.
  • Ability to determine and operate appropriate tools, equipment, and vehicles; maintain records; interpret maps or technical documents; and follow oral and written instructions.
  • Ability to enter confined spaces and monitor and adhere to safe work practices.
  • Communication and interpersonal skills sufficient to exchange information and receive work direction from coworkers, supervisors, and the public.
  • Ability to meet the physical demands of the position, including climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motions.
  • Must be available to work mornings, days, evenings, weekends, and holidays.
  • Must meet regular attendance requirements and accomplish essential job functions with or without reasonable accommodation.
  • Must complete pre-employment background check, drug screening, and lift test.

Responsibilities

  • Perform grounds and roadside maintenance, including mowing, trimming, cleaning, leaf removal, and picking up trash and debris.
  • Maintain vehicles, equipment, buildings, tools, and work areas; inspect equipment, perform basic upkeep, and report faulty equipment.
  • Prepare, receive, process, and maintain forms, reports, correspondence, and other records.
  • Communicate by telephone and/or two-way radio, relay messages, respond to service requests, and provide information.
  • Lead, train, and direct labor on job sites as assigned, including work associated with sign operations.
  • Operate a computer or mobile device to enter, retrieve, review, and correct work or sign-management data and upload documentation images as assigned.
  • Fabricate signs, manage inventory, clean or recycle materials, and perform related sign-shop duties as needed.
  • Provide quality customer service and information to park visitors; explain park rules and report hazards and graffiti.
  • Patrol park areas and inspect conditions; help secure facilities by monitoring doors and gates.
  • Review event schedules and ensure reservation users have appropriate equipment and access; manage lights and restroom access as scheduled.
  • Set up, clean, and maintain public spaces and event areas; assist with park activations and programming.
  • Coordinate with the Office of Homelessness & Supportive Housing to connect people in need of social or mental health services with support in a compassionate manner.
  • Conduct facility rental site visits and answer guest questions.
  • Read stage and seating diagrams; assemble and disassemble portable stages, tables, and seating; move furniture and equipment as needed.
  • Maintain sports fields and recreational facilities as assigned, including preparing fields for play, maintaining playing surfaces and fencing, and inspecting facilities for safety.
  • Perform parks and facility maintenance projects, including playground and equipment upkeep, landscaping, irrigation, cleaning, and event setup support.
  • Transport, load, and unload equipment and materials; use and maintain hand, power, and shop tools and safety equipment.
  • Perform preventive maintenance on equipment and monitor work environments for safety.
  • Assist with carousel operations by helping riders board and exit safely, tallying rides, and maintaining the facility.
  • Meet attendance requirements, maintain effective working relationships, follow safety procedures, promptly report incidents and property damage, and perform other assigned duties.

Benefits

  • Competitive compensation
  • Generous paid time off
  • Flexible scheduling where possible
  • Comprehensive health benefits
  • Wellness programs
  • Access to a centralized health clinic and pharmacy
  • Professional development and upward mobility
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