Crew Scheduler

21 AIR LLC•Miami, FL

About The Position

The Crew Scheduler is responsible for ensuring all flights are properly staffed with qualified and current crew members in compliance with FAA regulations and company policies. This role plays a key part in maintaining operational efficiency by managing crew assignments, monitoring duty time limitations, and coordinating travel logistics. The Crew Scheduler serves as a central communication point between departments to support smooth flight operations.

Requirements

Ability to prioritize tasks and manage multiple responsibilities using company systems, including FlyPal or similar crew management software.
Proficient in Microsoft Office applications, including Excel, Word, and Outlook.
Strong verbal and written communications skills.
Ability to thrive in a fast-paced, high-pressure environment while maintaining attention to detail.
Excellent time management skills with the ability to meet deadlines and make sound decisions quickly.
Strong customer service orientation and collaborative team player.
High school diploma or equivalent required.

Responsibilities

Ensure all flights are fully staffed with current and qualified crew members in compliance with 14 CFR 121.500 and the Collective Bargaining Agreement.
Monitor flights throughout assigned shift to ensure duty time limitations are not exceeded.
Manage operational disruptions and solve them in a proactive manner.
Running a daily violation report for weekly schedules.
Ensure effective utilization of crew members.
Demonstrate expected behavior as well as the ability to remain calm and even-tempered during stressful situations. Maintain a “customer friendly” attitude when communicating with Crewmembers and other Company personnel.
Ensure completion of daily shift checklists.
Interface with other departments to adequately plan and coordinate assignments for crewmembers for all flights.
Ensure crewmember placement for all flights.
Book, monitor and cancel travel, hotels and ground transportation based on company needs, while monitoring and mitigating travel costs.
Perform other duties as assigned by the Crew Scheduling Manager based on operational needs.